Manager, Revenue Cycle Automation and Analytics

Be a part of a world-class academic healthcare system, UChicago Medicine , as a Manager, Rev Cycle Automation and Analytics with the Revenue Cycle Department. This is a full time remote opportunity, and you may be based outside of the greater Chicagoland area.

We're seeking a Manager of Automation and Analytics to lead a cross-functional team responsible for reporting, data engineering, and process automation supporting hospital billing revenue cycle operations. This role sits at the intersection of analytics and automation, translating revenue cycle performance goals into scalable reporting solutions and automated workflows. The manager will build team capability, prioritize competing workstreams, and ensure that analytics and automation initiatives deliver measurable operational and financial impact.

Essential Functions

Team Leadership

Manage, mentor, and develop a team of report analysts, analytics engineers, and RPA (UiPath) developers

Set individual and team goals aligned with revenue cycle KPIs and process improvement priorities

Conduct performance reviews, provide coaching, and support career development and technical growth

Recruit, onboard, and build team capacity as workload and scope grow

Analytics & Reporting Oversight

Foster collaboration across disciplines (reporting, finance, PFS, automation) to avoid siloed work

Oversee the design and delivery of dashboards, reports, and data models supporting billing and revenue cycle performance (A/R, denials, cash collections, productivity, etc.)

Ensure reporting standards, metric definitions, and data governance are consistently applied across the team's output

Partner with the Executive Director and revenue cycle leadership to identify reporting gaps and prioritize the analytics roadmap

Review and validate complex analyses before delivery to senior stakeholders

Automation Program Management

Own the intake, prioritization, and delivery of RPA automation opportunities using UiPath

Guide automation developers on solution design, ensuring bots are HIPAA-compliant, stable, scalable, and well-documented

Establish standards for automation governance, including exception handling, monitoring, and change management

Track automation ROI (hours saved, error reduction, throughput gains) and report impact to leadership Identify manual, repetitive revenue cycle processes suitable for automation in partnership with operational teams

Process improvement & Strategy

Collaborate with the Executive Director to align team output with broader revenue cycle process improvement initiatives

Identify opportunities where analytics and automation intersect (e.g., automating data validation, self-healing reporting pipelines)

Manage project timelines, resource allocation, and stakeholder communication across concurrent initiatives

Evaluate and recommend tools, technologies, and best practices to improve team efficiency and output quality

Required Qualifications

Bachelor's Degree required in Computer Science, Data Science, Statistics or a related field. Master’s Degree preferred

A minimum of 5 years of progressively responsible management and operational experience in analytics engineering, data engineering, or a similar role required

Strong Programming and data analysis skills including SQL, Python, statistical analysis and predictive modeling required

Experience building data models and working with cloud data platforms (e.g., Azure, Snowflake, Databricks, or similar) required

Experience with a modern data transformation approach (e.g., data build tools (dbt), stored procedures, or similar) required

Experience integrating and reconciling data across multiple, disparate source systems required

Experience with data visualization and self-service analytics enablement using PowerBI or Tableau required

Familiarity with hospital revenue cycle concepts (charge capture, claims, denials, A/R, payer mix) — Epic experience preferred

Microsoft Fabric Analytics Engineer Associate Certification preferred

Other Microsoft SQL/BI, Epic, Tableau or related certifications also considered

Skills

Exceptional leadership, strategic thinking, and negotiation abilities

Must be able to prioritize, organize, and delegate work to meet aggressive deadlines

Strong problem-solving and analytical skills to drive staff performance improvements.

Capable of working well in a diverse, multi-disciplinary team and successfully interacting with others at all levels of the organization, including remote teams

Excellent interpersonal, written and oral communication skills, and effective presentation skills

Ability to plan and facilitate meetings with diverse participants

Ability to maintain a professional attitude and demeanor in both normal and pressure situations

Proficiency in Microsoft Excel, financial reporting tools, and revenue cycle management systems

Position Details:

Job Type/FTE: Full Time (1.0 FTE)

Shift: Days, Monday-Friday

Unit/Department: Rev Cycle

Work Location: Remote (Will need to commit to onsite training or required onsite meetings when needed)

CBA Code: Non-Union