AI use among compensation and benefits managers is little observed so far. Measured exposure for compensation and benefits managers: 0% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

#LI-KW1 #LI-Hybrid

Essential Functions and Primary Duties

Client Relationship Management: Provide essential back-end administrative support for client accounts, ensuring smooth operations and timely responses to team requests

Collaborate closely with Account Managers and Account Executives to understand client needs and preferences, assisting in the execution of tailored solutions

Maintain thorough documentation of client interactions and activities, ensuring all relevant information is accurately recorded and accessible to the client-facing team

Communication & Administrative Support: Assist in the preparation and updating of employee benefits communications, including benefit guides, flyers, supplements, etc.

Client Data Management: Maintain accurate and up-to-date client records, ensuring the integrity and confidentiality of sensitive information

Collaborative Teamwork: Work closely with internal teams, including account managers and account executives, to ensure the seamless execution of client deliverables

Participate in team meetings by taking notes, contribute to discussions when necessary, and share insights to enhance overall client satisfaction

Licensure: To progress in this position, Account Coordinators are expected to study for and pass the Life and Health Insurance Exam

Preferred Qualifications

Bachelor's degree in business, Human Resources, communications, or related field preferred

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite and familiarity with client management software is a plus

Ability to work collaboratively in a team-oriented environment

Eagerness to learn and adapt to a dynamic, fast-paced industry

Minimum Qualifications

High School Diploma or GED required

1-2 years of relevant work experience in the insurance industry

Ability to work in a team environment as well as independently

Must maintain current required licenses and certifications relevant to field of expertise

Proficient use of applicable technology

Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.