Commercial Relationship Manager
United Community Banks
Franklin, TN · Posted October 16, 2026
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Where Franklin, TN ranks
Where Franklin, TN placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #12Best cities for AI-skill jobs in the Southeast10% · of 87
- #20Best cities for director and executive jobs in the Southeast19% · of 87
Rankings about sales jobs
- Best cities for sales jobs #1 New York (2,774 openings)
- Best cities for sales pay after cost of living #1 Santa Clara ($175k)
- Most requested AI skills in sales jobs #1 AI tools in daily work (4.1%)
- AI tools named most often in sales jobs #1 Gong (0.93%)
- Employers with the most sales jobs #1 Charter Communications (389 roles)
How AI is used in this kind of work
Among loan officers, AI is already used for some of the tasks. Measured exposure for loan officers: 19% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Overview
Responsible for the generation and management of a wide variety of businesses that have annual sales above $5 million. The size and complexity of the companies would require analytical training and experience necessary to communicate with a business owner/CEO, CFO or Business Controller.
Duties include developing and managing commercial business relationships including making loans, obtaining deposit accounts, selling cash management services, and cross selling other bank services. Provide guidance to credit analyst and/or portfolio managers and promote the bank within the community.
What You’ll Do
Manage and retain profitable client relationships
Develop new business through active calling on clients and prospects
Develop and maintain a strong COI’s network
Use Vertical IQ, Business Browser, or other tools available to research and develop leads
Manage individual production versus assigned goals
Recommend structure, terms, and rate for loans being underwritten
Provide guidance to credit analysts
Manage loan closing process to include preparing term sheets and commitment letters as well as communicating with attorneys, appraisers, and related professionals
Ensure adherence to company loan policies and procedures
Evaluate risk to meet profitability standards
Actively participate in community activities or events such as Chamber, Kiwanis, Rotary, etc.
Perform quarterly check-ins along with an effective management plan consisting of goals for staff, if applicable
Requirements For Success
Bachelor’s degree in business, economics, finance, or accounting preferred or equivalent combination of education and experience
Minimum three years’ banking experience in credit analysis or lending
Capable of analyzing complex financial statements/completion of commercial analyst training program
Possess effective sales and negotiation skills
Possess excellent verbal and written communication skills
Strong customer service skills
Ability to work independently as well as part of a team
Self-motivated/takes initiative
Proficient in Microsoft programs
Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment
Must be able to pass a criminal background & credit check.
FLSA Status
Exempt
SUPERVISORY RESPONSIBILITY
This position could manage employees and is responsible for the coaching, development, and performance management of those employees.
WORK ENVIRONMENT
Location in United Footprint
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position requires up to 20% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $0.00 - USD $0.00 /Yr.