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About the job

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

What you'll do:

Administer, support, and maintain PLM systems, primarily Siemens Teamcenter

Perform system configuration, upgrades, patching, and routine maintenance across PLM environments (production and test)

Support multi-tier PLM architecture including web, enterprise, and database layers

Monitor system performance, troubleshoot issues, and resolve incidents impacting engineering users

Support environment management, including refreshes, deployments, and basic automation of repeatable tasks

Assist with implementation of new features, modules, and system enhancements

Provide day-to-day support to engineering users, including issue resolution, training, and documentation

Collaborate with infrastructure, engineering, and business systems teams to support integrations with ERP, MES, and other enterprise systems

Maintain system documentation, runbooks, and standard operating procedures

Work with vendors and internal stakeholders to resolve issues and improve system capabilities

Required qualifications:

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience

3–5 years of experience administering or supporting PLM systems (Teamcenter preferred; other PLM platforms acceptable)

Working knowledge of PLM concepts, including product structures, workflows, and lifecycle management

Experience supporting Windows and/or Linux server environments

Familiarity with system administration fundamentals (patching, monitoring, backups, troubleshooting)

Basic understanding of database-backed applications and multi-tier architectures

Strong problem-solving and analytical skills with a customer-focused mindset

Effective communication skills and ability to work cross-functionally

Preferred qualifications:

Hands-on experience with Siemens Teamcenter (installation, configuration, or support)

Experience with CAD integrations (e.g., NX, SolidWorks, CATIA)

Familiarity with scripting or automation (PowerShell, Python, or similar)

Exposure to cloud or virtualization platforms (Azure, VMware, or similar)

Experience supporting engineering or manufacturing environments

Familiarity with system integrations across PLM, ERP, or MES platforms

Experience working in a fast-paced, high-growth or defense-related environment

Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.