Customer Success Manager
Solomon Page
Los Angeles, CA · Posted October 16, 2026
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Where Los Angeles, CA ranks
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November 2026
- #2Best cities for aerospace and defense jobs498 openings · of 67
- #2Best cities for media and entertainment jobs429 openings · of 17
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Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
Pay compared with the market
This listing does not state pay. Across 129 open customer success manager listings that state pay, the middle half runs $95,000 to $138,000 and the median is $122,500.
Listed pay is what employers advertise, not what people are paid.
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How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
Solomon Page is partnering with our client, a global entertainment and media company, to hire a Customer Success Manager, SMB Advertising for a 6+ month contract based in Hollywood, CA. This onsite role requires five days per week in the office. The Customer Success Manager will support a self-service advertising platform, managing a portfolio of small and mid-sized business clients while driving product adoption, retention, and account growth. This position collaborates closely with cross-functional teams to deliver strong client outcomes and operational excellence.
Location: Hollywood, CA | Onsite | 5 days/week
Duration: 6+ months w/ potential to convert to FTE
Pay Rate: $40/hour
Hours: 40 hours/week
Responsibilities:
Manage and grow a portfolio of SMB advertising accounts.
Lead client onboarding and support adoption of a self-service advertising platform.
Identify revenue growth opportunities and support advertising sales efforts.
Provide campaign performance recommendations, optimization guidance, and best practices.
Maintain account activity and pipeline documentation within Salesforce.
Troubleshoot campaign delivery, trafficking, and account-related issues in partnership with internal teams.
Collaborate with cross-functional stakeholders to support client success and operational execution.
Conduct proactive outreach through calls, emails, and meetings to drive engagement and retention.
Required Qualifications:
2-5 years of experience in digital advertising, media sales, or account management.
Media industry experience required.
Bachelor’s degree in Marketing, Business, or a related field.
Experience using Salesforce CRM and advertising technology platforms.
Strong client relationship management and communication skills.
Understanding of digital advertising campaign lifecycle, reporting, delivery, and trafficking.
Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
Experience within the connected TV (CTV) advertising space.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
Opportunity Awaits. #LI-SA1