Sr. Program Manager, Construction (Remote Opportunity)

As a Sr. Program Manager at Quest Diagnostics, you won’t just manage timelines; you will shape the physical spaces where life-saving diagnostics happen. From state-of-the-art laboratory buildouts and relocations to facility upgrades, you will lead high-impact, multi-million dollar projects across the US. You will design and deliver world-class spaces that improve Quest’s operational efficiency, elevate employee experience, and directly improve patient care.

The Sr. Program Manager is hybrid and will be based in Houston. The Sr. Program Manager will support construction projects locally and across the US, and travel will vary based on the project location (25-50%) and needs of the organization.

Project Leadership

Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects

Leads projects through issues, roadblocks, and complex problems

Acts as a change agent to drive cross-functional teams toward success

Guides team members to perform through issues, constraints, and competing priorities

Project Ownership

Owns the project timeline, budget, resource allocations, and deliverables/results

Balances strategic big-picture vision with small-but-crucial tactical details

Demonstrates a hands-on approach to work through detailed operational issues

Project Management & Execution

Ensures all appropriate project management tools are completed and used effectively (e.g., project charter, Gantt chart, status updates, risk registers)

Applies project management tools and techniques toward a variety of large and inter-related projects

Establishes and leads programs comprised of multiple projects, including designing executive roll-up reporting, cascading communication structures, operating rhythms, and tracking integrated milestones and deliverables

Communication & Stakeholder Engagement

Actively communicates with project sponsors, business leaders, and key stakeholders

Establishes regular communication cadences and reporting mechanisms

Effectively manages sponsor and stakeholder expectations

Delivery & Accountability

Delivers expected project outcomes and key performance indicators

Performs root cause analysis on project shortfalls and executes corrective action plans as necessary

Documents business processes to ensure standard work and operational clarity

Coaching & Capability Building

Coaches employees on the use of project management tools, concepts, and practices to foster self-sufficiency, sustainability, and scalability across teams

Leads training sessions and workshops

Participates in organizational Communities of Practice

Completes required continuing education and professional development

Work Experience

Required Work Experience: 7+ years of demonstrated experience leading large or complex construction or real estate-related projects with multiple workstreams from initiation to completion

Preferred Work Experience: Experience supporting projects for a regulated industry.

Education and Certifications

Bachelor’s Degree is required.

Project management credentials, such as certification administered by the Project Management Institute (PMI) required

Knowledge

Demonstrated experience facilitating collaborative discussions or workshops

Demonstrated ability to develop strong cross-functional relationships

Demonstrated experience leading organizational change

Demonstrated ability to influence business leaders

Experience with business process management

Basic knowledge of Voice of Customer (VOC) tools

General knowledge of strategic planning and breakthrough planning methodologies

Skills

Strong data analysis skills

Advanced problem-solving and critical-thinking abilities

Effective written and verbal communication skills across multiple formats (formal presentations, executive meetings, conference calls, emails, and memos)

Proficiency in Microsoft Word, Excel, PowerPoint, and Microsoft Project

High interpersonal capability and collaborative mindset

Sound decision-making and judgment under pressure

Exceptional planning, prioritization, and organization skills

Negotiation and conflict resolution skills

Results-oriented, creative, persistent, and composed

Ability to learn new concepts rapidly and navigate ambiguity

Ability to work independently with minimal supervision