Assistant Hospital Manager
National Veterinary Associates
Billings, MT · Posted September 5, 2026
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About the job
Assistant Hospital Manager
Full-Time | 24/7 Emergency & General Practice Veterinary Hospital
Are you an experienced operations leader looking for the opportunity to eventually lead a large, multi-million-dollar healthcare operation?
Moore Lane Veterinary Hospital is seeking an Assistant Hospital Manager to join our leadership team. This is a unique succession planning opportunity designed for an experienced leader who wants to grow into leading one of NVA's largest and most complex veterinary hospitals!
Working alongside an experienced Hospital Manager, you'll gain hands-on experience leading a , 24/7 emergency and general practice hospital while developing the operational, financial, and people leadership skills needed to manage a large veterinary hospital of your own.
About Moore Lane Veterinary Hospital
Moore Lane Veterinary Hospital is a growing 24/7 Emergency and General Practice serving pets throughout the region.
Our hospital includes:
24/7 Emergency & General Practice
11 veterinarians with plans to grow
35–55+ team members throughout the year
Dedicated departments including Client Service, Boarding, and Medical Operations
This is a dynamic, high-volume hospital where no two days are the same.
What You'll Do
As Assistant Hospital Manager, you'll partner directly with the Hospital Manager to help lead hospital operations while preparing for future Hospital Manager responsibilities.
Leadership
Recruit, hire, onboard, and develop department managers and supervisors
Coach leaders to build engaged, high-performing teams
Foster accountability, collaboration, and professional development
Help create a positive culture where employees feel supported and empowered
Operations
Partner with department leaders across the hospital to ensure smooth daily operations
Support multiple service areas including emergency, general practice, boarding, and client service
Identify opportunities to improve workflows and operational efficiency
Help lead organizational growth as the hospital continues to expand
Financial Leadership
Review financial statements, KPIs, labor reports, and operational metrics
Partner with leadership on budgeting and financial planning
Drive financial accountability while maintaining exceptional patient care
Continue building a culture of financial transparency and shared ownership
Strategic Growth
Participate in hospital-wide initiatives and long-term planning
Support expansion of medical services and doctor growth
Build the experience necessary to eventually lead a large veterinary hospital
What We're Looking For
We're looking for an experienced operations leader who enjoys developing people, solving complex problems, and leading through collaboration.
Qualifications include:
Minimum 3 years of leadership experience managing a complex, multi-department operation
Experience leading organizations with $5M+ annual revenue
Strong financial acumen, including budgeting, P&L ownership, labor management, and KPI analysis
Proven success developing managers and future leaders
Excellent communication and relationship-building skills
Veterinary experience is welcomed but not required.
We especially encourage candidates from:
Healthcare
Hospital Administration
Hospitality
Retail Operations
Multi-unit Leadership
Other complex service industries
Schedule
Full-Time
Average of approximately 40 hours per week
Flexible schedule based on operational needs
Combination of weekdays with rotating weekend coverage
Occasional early morning, evening, or overnight overlap to support a 24/7 operation
Why Join Moore Lane Veterinary Hospital?
This role offers something that's difficult to find—a true leadership development opportunity.
You'll work directly with an experienced Hospital Manager who is intentionally developing their successor. You'll gain exposure to every aspect of operating a large emergency hospital, from financial management and strategic planning to leadership development and organizational growth.
Our hospital has accomplished an incredible amount over the past several years, and we're focused on building a culture where operational excellence is balanced with transparency, collaboration, and sustainable growth.
If you're an experienced leader looking for the opportunity to build your career while making a lasting impact, we'd love to hear from you.
National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.
Purpose : Give pets and the people who love them more quality years together
Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.
Values : Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next
One NVA: Bringing General Practice & Ethos Together
NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com - We may also contact you via text message from an identified NVA representative for recruiting-related communication - All job opportunities and applications are hosted on our official careers site: careers.nva.com - There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.