Manager, Volunteer Services
Covenant Health (Tennessee)
Knoxville, TN · Posted August 17, 2026
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How AI is used in this kind of work
Among social and community service managers, AI is already used for some of the tasks. Measured exposure for social and community service managers: 18% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Overview
Manager, Volunteer Services
Full Time, 80 Hours Per Pay Period, Day Shift
Fort Sanders Regional Overview:
Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.
Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.
Position Summary:
Provides administrative leadership to Volunteer Services at Parkwest Medical Center, Peninsula Hospital, and Fort Sanders West.
Responsibilities
Works with hospital leadership to identify and respond to staffing needs which may be met by volunteers.
Provides volunteers for various fund raising programs and projects.
Supervises adult and college volunteer programs.
Responsible for creating and maintaining procedures, policies, and job descriptions for each volunteer work area.
Promotes volunteer programs and recruits additional volunteers.
Responsible for staffing and evaluations of employed persons in department.
Organizes and presents at quarterly volunteer meetings.
Responsible for management of volunteer newsletter.
Handles disciplinary problems and complaints related to volunteers.
Serves on committees and teams as requested.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Qualifications
Minimum Education:
High school and some post high school/vocational specialized training required
Minimum Experience:
Three (3) years of hospital experience that includes supervisory experience required.
Licensure Requirement:
None