Vice President of Customer Success
Smokeball - Legal Software
Chicago, IL · Posted October 26, 2026
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Where Chicago, IL ranks
Where Chicago, IL placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for software and engineering jobs in the Midwest1,085 openings · of 55
- #1Best cities for software and engineering jobs in the Great Lakes1,085 openings · of 44
- #1Best all-round cities for mid-career professionals in the Midwest82 / 100 · of 17
- #1Best all-round cities for mid-career professionals in the Great Lakes83 / 100 · of 14
- #1Best all-round cities for AI careers in the Midwest89 / 100 · of 17
- #1Best all-round cities for AI careers in the Great Lakes87 / 100 · of 14
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
Customer Success jobs · Top Customer Success employers · All rankings
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
...recognized us as one of the USA's Best Places to Work, and we've been certified a "Great Place to Work" again. The Role The VP of Customer Success owns everything that happens between “the client signs the contract” and “the client is up and running, confident, and getting...