Assistant Director, Recruitment - Phoenix/Northern AZ

Supervision and Reporting (35%): The Assistant Director, who is based in Phoenix, AZ is responsible for the successful oversight of first-line recruitment staff, based regionally in Phoenix, Arizona and their recruitment activities. Hires, trains, supervises, evaluates, and supports the continued development of Arizona recruitment staff. Monitors performance and holds staff accountable. Ensures accurate reporting needs are in place and at work for the Phoenix-based recruitment staff. Ensures direct reports are informed on university policies including use of office spaces, emergency protocols, vehicle use, deliveries, mail, business accounting needs and security. Manages team use of Undergraduate Admissions Phoenix office properties and serves as liaison with other building occupants, security, maintenance and office staff. Regularly reports progress and activities to supervisor. Strategic Planning and Analysis (30%) : Formulates and implements Maricopa County and Northern Arizona recruitment strategies based on unique demographic analyses, market research, and other admissions data. Plans, implements and evaluates recruitment strategies, programs, communications, and needs throughout the enrollment cycle with supervisor and works collaboratively with Arizona recruitment leadership. Reviews recruitment processes and needs, leading efforts to improve effectiveness and efficiencies across recruitment and in partnership with colleagues in Enrollment Management and other university departments. Application Review (20%): Conducts comprehensive application review, evaluating students for admission using established guidelines, training, and professional judgment. Participates in committee review and shared decision-making processes to ensure consistency, integrity, and alignment in admissions decisions. Serves as a lead resource to recruitment staff on application review practices, clearly communicating expectations related to reading volume, evaluation standards, and decision-making consistency, ensuring alignment with institutional goals for accuracy and un-biased comprehensive review. Monitors real-time application review data and utilizes reporting tools to assess reading progress, accuracy, and alignment with established benchmarks and timelines. Identifies trends, gaps, or inconsistencies in reading by direct reports, and takes proactive steps to course correct, including direct feedback, recalibration, training, and targeted guidance to staff. Leadership Relationship Building (15%): Represents the University as a leader to prospective students, parents, counselors, school district officials, campus constituents and the general public on campus and throughout the state, and nation as needed. Serves as a part of the Arizona Recruitment management team and leads representation to Maricopa constituents. Represents the University of Arizona, Office of Admission, and division of Enrollment Management in a variety of venues. Participates in on-campus and Tucson events as a leadership representative as needed, approximately one or more times per month. Actively seeks to develop relationships with community organizations, educators, leaders and university representatives in Maricopa County and Northern Arizona. Frequently shares updates from the university and Admissions with community constituents and develops interpersonal relationships with stakeholders. Reviews communications and marketing materials and advocates for need of Maricopa and Northern Arizona. Develops team strategies to build lasting relationships and lines of communication with counselors, district leadership, community organizations, and stakeholders. Demonstrates a high level of curiosity and ownership by seeking out information, identifying gaps, and developing informed solutions rather than relying solely on direction or readily available answers. Knowledge, Skills and Abilities: Strong supervisory and coaching skills with the ability to support developing professionals. Effective communication and relationship-building skills. Ability to manage multiple priorities across territory work and team responsibilities. Working knowledge of admissions processes, recruitment strategies, and higher education landscape. Ability to analyze data and apply insights to improve recruitment outcomes. Strong judgment and decision-making skills. Ability to travel as requested. Ability to follow laws and guiding principles of recruitment work, including FERPA regulations. Physical and Environmental Requirements: Must be able to lift boxes/materials up to 20 pounds.