Administrative Assistant 3

Back to job search Administrative Assistant Posted 6 days ago Brooklyn, NY, 11217, US $23.00 - $28.00 per hour Contract Industry: Professional Start Date: 2026-11-09 Job Ref: 26-11009 Apply Save job Administrative Assistant Location : Brooklyn, NY Schedule : Hybrid – 3 days onsite, 2 days remote Hours : 7:00am – 3:30pm Job Summary The Administrative Assistant provides clerical and operational support by reviewing and processing applications, account records, deposits, work requests, forms, and customer communications. This role performs document validation, account closeouts, order management, correspondence preparation, and CRM reviews while maintaining accurate records and following established procedures. The position also supports scheduling, customer inquiries, meetings, and coordination between internal teams and external customers. Job Responsibilities Perform triage by reviewing, prioritizing, and processing applications, account records, pending deposits, and original work requests. Create new ASET records and review accounts for completeness and accuracy. Send deposit links and verify submitted deposit payments. Review final connector forms and place related orders through Oracle. Perform document validation and complete required closeout activities. Prepare and send customer communications, including B-ticket correspondence, SAB letters, B-ticket letters, irregular condition letters, hot socket letters, and demonstration letters. Create demonstration letters and send signed copies to customers by mail and email. Review and complete CRM records and related documentation. Answer incoming phone calls and respond to routine inquiries professionally. Support scheduling for field service representatives, including coordinating route changes and rescheduling when staffing issues arise. Review and process incoming mail and related documents. Place and manage orders in Oracle for CPM items, final connectors, area contractor invoices, and GOIs. Follow up on administrative tasks related to high-level meetings and external stakeholder engagements. Support presentation meetings by preparing materials and coordinating administrative details. Coordinate meeting invitations and communications for internal teams and external customers. Maintain accurate records and ensure administrative tasks are completed within established timelines. Job Requirements Administrative or clerical experience involving document processing, scheduling, customer service, or order management is preferred. Strong organizational skills and attention to detail when reviewing records and processing documents. Effective written and verbal communication skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong customer service and telephone communication skills. Ability to maintain accurate records and handle confidential information appropriately. Familiarity with CRM systems and Oracle is preferred. Proficiency with standard office software, email, and document management tools. Ability to work independently and collaborate with internal teams and external customers. About Equiliem Equiliem believes in empowering success. It’s our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we’ve helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance Vision & Dental Insurance Life Insurance Matching 401(k) Commuter Benefits Employee Discounts & Rewards Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy , information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. 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