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About the job

Restaurant Service Manager

Concept Type: Casual, Nostalgic American Comfort Food & Ice Cream Restaurant

Location: Newton, MA (just outside Boston)

(salaried while managing; hourly plus tips when serving)

Join a beloved neighborhood institution that has been serving up comfort food and giant sundaes to generations of loyal guests. Within our team, you will discover a warm, nostalgic atmosphere built on consistency, quality, and genuine hospitality. Our organization thrives on a culture of teamwork and pride, where every staff member plays a part in preserving a local tradition that guests have cherished for decades. We believe in creating a supportive environment that rewards hands-on leadership and a passion for exceptional guest service.

Job Qualifications:

Minimum of 1 year of experience as a Restaurant Manager, dining room supervisor, or service supervisor in the restaurant industry.

Ability to write and manage a service schedule for a team of 50 employees.

Strong communication and interpersonal skills.

Passion for providing exceptional guest service.

Open availability to support the needs of a high-volume, fast-paced establishment.

Strong leadership qualities with the ability to lead by example.

Job Responsibilities:

As the Restaurant Service Manager in Newton, MA, you will:

Manage front-of-house operations and ensure a seamless guest experience.

Host and greet guests, helping servers stay efficient during the restaurant’s busiest periods.

Ensure proper staffing levels and oversee employee training and development.

Write and maintain the service schedule for a staff of 50 employees.

Oversee meal preparation to ensure consistently high-quality dishes are served.

Ensure full compliance with health and safety regulations.

Inspire and lead the team to deliver exceptional service on every shift.

Company Benefits:

Salaried compensation while managing; hourly pay plus tips when serving.

No late nights.

Paid time off.

Closed on all major holidays.

Opportunities for growth and advancement.

The chance to work alongside a dynamic and dedicated team.

This position as Restaurant Service Manager in Newton, MA, offers an exciting opportunity for a hands-on hospitality professional ready to make a meaningful impact at a true local institution. We invite qualified candidates who are passionate about guest service and team leadership to apply.

Apply Now to become our next Restaurant Service Manager in Newton, MA, and join a team dedicated to delivering comfort, quality, and consistency to every guest who walks through the door. Send your resume to Brian Blum.