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Customer Success Manager

Storm2

Listing collected from Storm2's career site. NextChapter is independent of Storm2.

New York, NY · Posted October 21, 2026

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November 2026

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This listing does not state pay. Across 129 open customer success manager listings that state pay, the middle half runs $95,000 to $138,000 and the median is $122,500.

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AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

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  • Onboarding
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About the job

Customer Success Manager

Location: Onsite 4 days per week.

Compensation: $140K-$170K base + variable compensation (TBD).

Reporting To: VP of Customer Success.

Team: Current CS team consists of 4 employees based in Tel Aviv; building out the US team.

Ideal Background:

3-8 years of experience.

Customer Success, Professional Services, Implementation, or Post-Sales experience.

Big 4 background is highly attractive.

CFO/accounting background also considered.

Looking for candidates who want to move from services into technology.

Responsibilities:

Own customer relationships post-sale.

Support implementation and onboarding.

Partner closely with Sales, Product, and Customer Success teams.

Participate in pre-sales and sales cycles when needed.

Serve as a highly consultative, hands-on customer partner.

Profile:

Startup-minded and willing to wear multiple hats.

Comfortable in a high-touch customer environment.

Strong cross-functional collaborator.

Relationship-focused rather than quota-driven.

Hiring Process:

Managed directly by the VP of Customer Success.

Key Traits:

Hungry and ambitious.

Startup mentality.

High ownership and accountability.

Looking for a long-term opportunity in a fast-growing company.