Equipment Service Manager

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Role Summary

The Equipment Service Manager will lead an equipment service team in providing equipment maintenance and repair services to both internal and external customers to achieve the overall strategy of the Blue Hat Crane & Equipment Rental Organization. This position will be responsible for managing the team a group of mechanics, scheduling repairs and maintenance, communication with the Blue Hat operations team and customers and accurate and timely billings. All activities will be performed in support of the strategy, vision and values of JE Dunn.

Autonomy & Decision-Making: Makes decisions within defined limits of authority and consults supervisor on other decisions.

Career Path: Senior Equipment Service Manager

Key Role Responsibilities - Core

EQUIPMENT SERVICE MANAGEMENT FAMILY - CORE

Leads all aspects of the company’s safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff as needed.

Manages one or more equipment trade labor specialties within their assigned operations.

Manages all assigned aspects of the equipment maintenance and repair business as it applies to the Blue Hat strategy, utilizes key operational metrics for day-to-day decision making and provides recommendations to leadership.

Oversees maintenance of all equipment and inventory fleet by internal mechanics or external repair facilities.

Ensures clients are provided guidance and solutions to their equipment maintenance and repair needs.

Ensures work is accurately documented related to equipment movement, repair and maintenance, operational costs, employee timesheets.

Provides Blue Hat Operations with recommended job chargeable repair activities.

Oversees the organization and maintenance of the shop, yard, and parts facility.

Makes recommendations to Blue Hat Operations to ensure appropriate inventory levels and equipment readiness.

Maintains ongoing knowledge of the quantity and location of the Blue Hat equipment fleet in order to effectively make and schedule service and repair decisions.

Analyzes key operational reports to make informed decisions and advise leadership on business trends relative to growth and improvement opportunities.

Executes new revenue opportunities relating to equipment, service, and inventory products.

Leads training topics and serves as a resource for Blue Hat operations including one-on-one training, large discussion groups, and other appropriate meetings.

Actively participates in the continuous improvement plan by identifying inefficiencies in the current process, suggesting solutions and implementing improvements.

Subject Matter Expert and national resource in multiple lines of equipment/material for the Blue Hat Division.

Responsible for financial performance of assigned location or service aspect to include revenue performance and fiscal management of operational expenses.

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

Ability to perform work accurately and completely, and in a timely manner

Communication skills, verbal and written – Advanced

Proficiency in MS Office – Advanced

Ability to provide excellent customer service

Thorough knowledge of equipment rental industry

Ability to build relationships and collaborate within a team, internally and externally

Education

High School Diploma or GED (Required)

Bachelor’s Degree in business, construction management or related field (Preferred)

In lieu of the above requirements, relevant experience will be considered.

Experience

8+ years rental, construction, or relevant industry experience (Required)

5+ years people management experience (Preferred)

3+ years with financial budgeting and management experience (Preferred)

Working Environment

Valid and unrestricted drivers license required

Must be able to lift up to 25 pounds

May require periods of overnight travel

Normal office environment, but may be exposed to extreme conditions (hot or cold)

Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen

Occasional activity: Bending, Climbing, Reaching above Shoulder, Pushing, Pulling

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

***For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)***