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About the job

Overview

JOB TITLE: Enterprise Content Manager/OpenText Content Server Admin – DOJ NSD

POSITION INFORMATION : Full-Time Position

PROGRAM: DOJ National Security Division

LOCATION: 175 N Street, NE, Washington, DC; Onsite

POSITION TIMING: ASAP; hiring immediately

CLEARANCE REQUIREMENTS: Active Top-Secret required with ability to obtain SCI

BENEFITS: Health, Dental, and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks Paid Time Off

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

ITC Federal is seeking a skilled Enterprise Content Management Specialist to support our Department of Justice (DOJ) National Security Division (NSD) program. In this role, the selected candidate will be responsible for the installation, configuration, and administration of OpenText Content Server and Kofax Capture solutions, ensuring reliable document management and capture capabilities that support mission-critical operations.

The position will provide technical support and training to end users, assist with system configuration and change management processes, and help maintain stable, secure environments for enterprise content management systems. The candidate will also develop training materials, deliver user training sessions, and communicate technical information clearly through both written documentation and verbal presentations. This role requires strong technical troubleshooting skills, attention to detail, and the ability to work closely with government stakeholders to ensure effective use of document capture and content management technologies supporting the National Security Division’s mission.

Responsibilities

Install, configure, and administer instances of OpenText Content Server, Kofax Capture Server, and Kofax Capture clients.

Provide user support and training for staff using OpenText Content Server and Kofax Capture clients.

Prepare and deliver written and oral communications

Implement methods and procedures for stable configuration and control of system updates and changes

Develop training materials and provide training to end-user community

Qualifications

10+ years overall, relevant experience, with a minimum of 2 to 3 years of experience installing, supporting and maintaining OpenText Enterprise Content Management systems (Content Server), or similar enterprise content management systems, including associated web servers and databases.

Bachelor’s Degree required, Advanced degree, preferred, from an accredited university or significant equivalent experience, training and/or certifications.

Active Top-Secret clearance with ability to obtain SCI

Ability to install, configure, and administer OpenText ECM / Content Server or similar ECM system.

Ability to perform a backup and restore of OpenText ECM / Content Server or similar ECM system.

Ability to install, configure, and administer Kofax Capture Server or similar product.

DESIRED:

Experience with OpenText ECM / Content Server and Kofax general engineering, supporting activities such as software / systems engineering, changes in networking services, application conversion and implementation, client / server migration, system prototyping, and integration.

Experience with Agile development methods.

Experience installing, supporting and maintaining Kofax Capture software (client/server) or similar products.

WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

As a government contractor, ITC Federal's compensation for this role may be influenced by the specific contract, task order, and labor category to which an employee is assigned, in addition to factors such as geographic location, required certifications or clearance level, education, and years of relevant experience. The anticipated salary range for this position is $120,000 to $125,000, representing the range ITC Federal reasonably expects to pay depending on these factors.