Among computer occupations, all other, AI is already used for a large share of the tasks. Measured exposure for computer occupations, all other: 31% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

About the Team

You will be part of the Cyber Security organization for protecting the company's information assets and supporting critical security infrastructure. The Security Operations team ensures the stability, performance, and ongoing support of enterprise security tools and services used across the organization.

Our mission is to reduce risk and protect the confidentiality, integrity, and availability of company systems and data through effective operational support, continuous improvement, and strong cross-functional collaboration.

About the Role

As an Information Security Engineer - Security Operations, you will provide Level 2 operational support for enterprise security tools and platforms. You will play a key role in maintaining, monitoring, and improving the heath of security systems while partnering with engineering, and IT teams to resolve issues and inhance security posture.

Responsibilities

Provide Level 2 support for security tools including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea

Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed

Perform system maintenance activities including patching, upgrades, and configuration updates

Support vulnerability scanning processes and track remediation efforts with technology teams

Assist in troubleshooting system alerts, integration issues, and performance concerns

Partner with DevOps, IT, and Security Engineering teams to ensure secure configurations and best practices

Document procedures, configurations, and operational runbooks

Identify opportunities for process improvement and contribute to operational efficiency initiatives

Criteria

3 years of experience in information security, IT operations, or related field

Bachelor's degree in Computer Science or related field, or equivalent work experience

Foundational understanding of security principles and practices

Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms

Working knowledge of Windows and Linux systems

Basic understanding of networking concepts (DNS, DHCP, TCP/IP, SSL/TLS)

Strong troubleshooting and problem-solving skills

Ability to work collaboratively in a cross-functional environment

Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea preferred

Experience with scripting (Python, PowerShell, or similar) preferred

Familiarity with incident response or security operations workflows preferred

This role requires being onsite in the Rocklin, CA or San Francisco, CA office Monday through Thursday

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

A generous discount on all WSI brands

A 401(k) plan and other investment opportunities

Paid vacations, holidays, and time off to volunteer

Health benefits, dental and vision insurance, including same-sex domestic partner benefits

Tax-free commuter benefits

A wellness program that supports your physical, financial and emotional health

Continued Learning

In-person and online learning opportunities through WSI University

Cross-brand and cross-function career opportunities

Resources for self-development

Advisor (Mentor) program

Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $105,000 - $125,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.