Director of Case Management

Location: Milwaukee, WI

Facility: Ascension St. Mary's

Department: Case Management

Eligible for an annual bonus incentive

Formulates and implements operational strategies and initiatives in the case management program.

Directs and evaluates all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives.

Provides specialized expertise, ensures resource alignment with system-wide initiatives, and updates appropriate parties on case management strategies, initiatives, outcomes and issues.

Partners with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care.

Licensure / Certification / Registration:

Required Credential(s): One or more of the following: Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date. Licensure from the Wisconsin Board of Nursing OR current home state license if considered multi-state/Compact State.

Social Worker credentialed from the Washington Mental Health Counselors, Marriage - Family Therap. and Social Workers Advisory Committee obtained prior to hire date or job transfer date.

Social Worker credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work obtained prior to hire date or job transfer date.

Preferred Credential(s): Case Manager credentialed from the American Case Management Association (ACMA).

Case Manager credentialed from the Commission for Case Manager Certification (CCMC).

Education:

High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required. Master's degree preferred.

Work Experience:

5 years of experience required. 10 years of experience preferred. 2 years of leadership or management experience required. 5 years of leadership or management experience preferred.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

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Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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