Director of IT & Enterprise Systems | NetSuite, Salesforce, Stripe/Payments, Avalara/Tax, Celigo/iPaaS, Okta/IAM, Cloud & Cybersecurity — Pullman, WA

Director of IT & Enterprise Systems | NetSuite, Salesforce, Stripe/Payments, Avalara/Tax, Celigo/iPaaS, Okta/IAM, Cloud & Cybersecurity

Location: Pullman, WA | Onsite preferred; hybrid flexibility may be considered

Compensation: $145,000–$160,000 base salary. Exceptionally qualified candidates above budget may be considered; No established annual bonus; a 10% annual bonus may be considered for approval.

Relocation Assistance: Approved as a services-based budget with a possibility of 3 weeks of temp housing.

KORE1, a nationwide provider of staffing and recruiting solutions, is seeking a Director of Information Technology for a direct-hire opportunity with our client in Pullman, WA.

Our client is an innovative agricultural technology company combining science, sensors, and software to deliver solutions for agriculture and food safety. Its technology helps customers transform sensor data into actionable insights, improve resource efficiency, and automate business processes.

Position Summary

The Director of Information Technology provides strategic and operational leadership for the organization's technology functions, overseeing infrastructure, enterprise applications, cybersecurity, and technology operations. Reporting to the Chief Information Officer (CIO), this role partners with business leaders to deliver secure, scalable technology solutions that drive operational excellence, digital transformation, and business growth.

The Director leads internal and offshore technology teams, manages key technology vendors, and champions innovation through systems integration, process automation, and continuous improvement.

This is a broad, hands-on leadership role requiring ownership across business systems, manufacturing operations, cloud infrastructure, information security, and end-user technology.

A previous Director-level title is not required. The client prioritizes demonstrated ownership, breadth of experience, business acumen, and the ability to manage diverse technology functions over previous job titles.

Key Responsibilities

Strategic Leadership

Collaborate with the CIO to define and execute the company's technology strategy, policies, and digital transformation initiatives.

Evaluate emerging technologies to drive innovation and ensure competitive advantage.

Develop technology budgets, forecasts, and investment strategies aligned with business priorities.

Provide thought leadership and systems thinking, with the ability to see across platforms, processes, and teams to design scalable, integrated technology solutions.

Evaluate cloud infrastructure expenditures, including CapEx versus OpEx, service tiering, usage, and cost optimization.

Collaboration & Communication

Partner cross-functionally with Finance, Sales, Security, Operations, Manufacturing, and business leadership.

Communicate complex technical concepts clearly to nontechnical audiences.

Foster a culture of accountability, continuous improvement, and customer service.

Understand how manufacturing, marketing, sales, and finance operations intersect with enterprise technology and business processes.

Technology & Infrastructure Management

Oversee technology infrastructure, networks, cloud systems, and enterprise applications to ensure high availability, scalability, and resilience.

Lead technology architecture planning, system integration, and lifecycle management of enterprise systems.

Manage offshore resources and partnerships with managed service providers (MSPs) to optimize operations and cost efficiency.

Establish disaster recovery, business continuity, and data protection strategies.

Oversee cloud infrastructure and Infrastructure as Code (IaC), including networking, VPNs, subnet configurations, access controls, and security hardening.

Support a predominantly cloud-based environment, including internally developed applications hosted on Google Cloud Platform (GCP).

Manage technology environments supporting Windows-based manufacturing operations and Mac-based development teams.

Business Systems & Applications

Provide leadership and governance for enterprise business systems, including Salesforce (CRM), NetSuite (ERP), Stripe (payments), Avalara (tax compliance), and Okta (identity and access management).

Partner with Finance, Sales, Operations, Manufacturing, and other departments to optimize workflows and integrate business systems.

Oversee system administration, upgrades, vendor management, and application performance.

Support manufacturing ERP processes, including inventory management, purchase orders, and work order processing.

Oversee connected business applications and workflows, including CRM, CPQ, marketing automation, and DocuSign.

Drive improvements to ETL processes and system integrations using Celigo or comparable integration and ETL platforms.

Establish greater internal ownership of data synchronization jobs, mapping, and transformation processes currently supported by external vendors.

Support the transition away from legacy data warehouses and traditional BI dependencies toward more direct, real-time access to operational information.

Vendor & Partner Management

Build and maintain strong relationships with technology vendors, SaaS providers, and service partners.

Negotiate contracts, manage renewals, and drive cost optimization strategies.

Ensure vendors deliver against SLAs, compliance standards, and performance expec