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About the job

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

Raleigh, North Carolina; Charlotte, North Carolina; or Phoenix, Arizona

This position leads a team of associates who facilitate technical innovation and continuous improvement initiatives through enterprise data product management. Directs initiatives that improve enterprise data quality, governance, reporting, and analytics. Provides expert guidance and leadership to associates, management, and lines of business. Defines and executes data product strategies, roadmaps, and priorities aligned with enterprise objectives and business outcomes. Provides leadership and strategic direction to cross-functional teams while ensuring alignment with enterprise priorities and business objectives. Implements strategies and process improvements that achieve data management goals in alignment with wider organizational objectives. Partners closely with business, technology, risk, and data teams to deliver trusted, scalable, and data products and solutions.

Responsibilities & Qualifications

Duties & Responsibilities:

Data Enhancement - Leads projects and process improvements that enhance the quality, management, and storage of enterprise data. Manages a team of associates who facilitate initiatives and data management. Directs activities that improve profiling, exception reporting, data analysis, and issue resolution as well as general fixes for the Enterprise Data Warehouse. Delegates work tasks and makes adjustments as needed to ensure the appropriate data governance.

Business Support - Creates data policies and procedures to be used both within the department and enterprise-wide. Reviews feedback from associates in order to identify areas of improvement within data management capabilities. Oversees data validation and reporting to ensure the quality and completeness of data prior to business use. Directs the creation and maintenance of technical documentation for the Enterprise Data Warehouse. Makes modifications as necessary to Enterprise Data Warehouse processes in order to enhance efficiencies.

Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.

Business Strategy - Facilitates the implementation of process improvements and strategies that develop the Bank’s data management capabilities. Serves as an expert data resource to other management, associates, and project teams. Maintains a strong knowledge of current and emerging technologies or trends impacting the financial service industry.

Position Specific Skills:

Strong experience in Banking, Regulatory Reporting, Enterprise Data Warehouses/Data Lakes, AWS, and Snowflake.

Proven experience leading end-to-end data product strategy, vision, roadmap development, prioritization, delivery, and lifecycle management.

Strong data product management expertise, including defining and measuring KPIs, adoption metrics, operational metrics, and business values.

Proven track record of leading large-scale data, analytics, and cloud transformation initiatives using Agile methodologies such as Scrum, SAFe, and Kanban.

Experience partnering with business, technology, and data stakeholders to translate business needs into scalable data products and solutions.

Excellent communication, stakeholder management, and executive presentation skills, with the ability to influence business and technology leaders.

Knowledge of emerging technologies and trends impacting the financial service and banking industry.

Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Risk Management including Enterprise Data Warehouse

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Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .