AI use among tax examiners and collectors, and revenue agents is little observed so far. Measured exposure for tax examiners and collectors, and revenue agents: 3% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

Excel

About the job

Why Ryan?

Hybrid Work Options

Award-Winning Culture

Generous Personal Time Off (PTO) Benefits

14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

Benefits Eligibility Effective Day One

401K with Employer Match

Tuition Reimbursement After One Year of Service

Fertility Assistance Program

Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Analyst supports general functions of the practice, such as Property Tax bill/assessment notice processing, mail handling, and scanning, and should have prior experience performing independent research and analytical reviews. The Senior Analyst assists with support of the Property Tax practice and maintains software databases to ensure database and report integrity. The Senior Analyst is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

Create a positive team member experience.

Client:

Responds to client inquiries and requests from tax authorities.

Value:

Establishes direct relationships with taxing jurisdictions to verify assessment, tax bill, and deadline information.

Monitors compliance and filing requirements in conjunction with staff and management.

Receives, identifies, and sorts all incoming mail on a daily basis.

Batches tax documents for scanning into PropertyPoint for transmitting information to India resources for processing, where applicable.

Navigates software databases to print tax returns and identify general account set-up issues.

Supports Lead Analysts and management in the maintenance of software databases, filing and tracking assessments, appeals, and tax bills.

Ensures tax bills and assessments are timely processed, including allowing enough time for payment processing by client.

Responds timely and professionally to all client requests and has daily contact with clients to establish relationships.

Assists with training new Analysts.

Performs other duties as assigned.

Education and Experience:

High-school or General Educational Development (GED) diploma required.

Desire to perform in a high-energy team environment.

Demonstrated problem solving, and strong verbal and written communication skills.

Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.

Ability to work both independently and as part of a team with professionals at all levels.

Ability to work on-site with minimal days missed.

Capability of handling multiple tasks, deadlines, and requests simultaneously.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Excel, Outlook, and Internet navigation and research.

Certificates and Licenses:

Valid driver’s license preferred.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Equal Opportunity Employer: disability/veteran