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About the job

IT Project Manager – Donor Management System Implementation

Location: Pittsburgh, PA (Hybrid Preferred; Remote Considered)

Employment Type: Full-Time Contract

Contract Duration: Approximately 6–7 Months, with Potential for Extension

Start Date: ASAP

Target Go-Live: May 1, 2027 (Subject to Confirmation)

Industry: Healthcare / Organ Procurement / Transplant Services

Compensation: 60-63/hr.

Position Overview

KORE1, a nationwide provider of staffing and recruiting solutions, is seeking an experienced IT Project Manager – Healthcare Systems Implementation to lead internal project coordination and organizational readiness for a major donor management system replacement.

Our client is a healthcare organization operating in the organ procurement and transplant services industry, coordinating critical activities between donor hospitals, transplant centers, and other healthcare partners.

The organization is replacing its existing donor management platform with a new, enterprise-wide clinical and operational system that supports donor referrals, evaluation, allocation, recovery coordination, tissue processing, transportation, and related workflows.

This is a mission-critical, 24/7 operational environment where system reliability, accurate data, coordinated workflows, and uninterrupted service are essential.

The Project Manager will serve as the primary internal project lead, working closely with the software vendor, executive leadership, clinical stakeholders, IT teams, and approximately 60 internal project participants to ensure a successful implementation.

While the software vendor will lead its platform implementation and provide configuration guidance, the Project Manager will own the organization's internal readiness, cross-functional coordination, project governance, and transition planning.

This position requires a hands-on, highly organized project manager who can manage complex healthcare technology initiatives, coordinate stakeholders with competing operational responsibilities, and drive accountability throughout implementation and go-live.

Key Responsibilities

Project Management & Implementation Leadership

Own and maintain the internal implementation project plan, timeline, milestones, dependencies, risk register, and deliverables using Monday.com.

Lead project coordination for the replacement of a mission-critical donor management system supporting continuous healthcare operations.

Manage internal implementation activities, ensuring that business, clinical, technical, and operational teams are prepared for each phase of the project.

Coordinate project schedules, working sessions, deliverables, and resource availability across multiple departments.

Identify project risks, dependencies, resource constraints, and potential delays, proactively escalating issues and developing mitigation plans.

Facilitate project status meetings, track action items, and provide regular executive-level reporting to the project steering committee.

Maintain accountability for project milestones, deliverables, and decisions across internal teams and external partners.

Vendor Management & Technical Coordination

Serve as the primary day-to-day project management counterpart to the software implementation vendor.

Coordinate vendor-led implementation activities with internal IT, clinical, operational, and business teams.

Track vendor deliverables, configuration requirements, project dependencies, and implementation timelines.

Coordinate third-party system integrations and ensure internal technical resources are aligned with vendor requirements.

Support data conversion planning, migration validation, system testing, and issue resolution.

Coordinate specialized system configurations and document organization-specific workflows and requirements.

Ensure internal and vendor teams remain aligned on implementation milestones, responsibilities, and outstanding issues.

Clinical Workflow & Operational Readiness

Work closely with clinical leadership, operational managers, business analysts, and departmental representatives to assess existing processes and prepare for the new system.

Coordinate workflow redesign, standard operating procedure (SOP) updates, and process documentation.

Support efforts to eliminate paper-based workflows and transition manual processes into the new system where appropriate.

Organize and facilitate configuration workshops and cross-functional working sessions involving clinical, technical, and operational stakeholders.

Coordinate input and decisions from approximately 60 internal project participants while accommodating their ongoing operational responsibilities.

Ensure departments understand their implementation responsibilities, upcoming milestones, and required deliverables.

Support organizational change management, communication, and adoption of new processes and technology.

Identify processes and technologies that will be retired during the migration.

Testing, Training & Go-Live Readiness

Develop and coordinate internal testing schedules, user acceptance testing (UAT), issue tracking, and readiness assessments.

Coordinate end-user training schedules, training resources, and departmental participation in partnership with the software vendor and internal leadership.

Lead internal go-live readiness planning, including cutover activities, stakeholder communications, contingency planning, and operational coordination.

Support a phased operational transition in which new referrals are entered into the new platform beginning at go-live, while existing cases c