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Senior Encompass Consultant (LOS)

Intercontinental Exchange

Jacksonville, FL · Posted October 27, 2026

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About the job

Job Purpose

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.

Responsibilities

Design, build and deliver solutions for customer’s critical business functions

Adhere to and promote best practices and design guidelines

Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes

Identify project issues and risks, then present alternatives and solutions to resolve them

Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions

Maintain relevant expertise in the mortgage industry

Up to 50% travel availability

Knowledge and Experience

Mortgage Banking or Financial Services Technology experience required

Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required

Encompass experience required

Encompass Administration experience preferred

Implementation of enterprise software experience preferred

Strong Microsoft Office Solutions preferred

#LI-SF1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.