Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

About Us Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

The Virtual Finance Manager is responsible for driving revenue growth through the sale of Finance & Insurance (F&I) products while delivering an exceptional virtual customer experience. This role leads the full F&I sales process—from customer interview and product presentation to objection handling and closingy. The ideal candidate is highly motivated, results-driven, and skilled in building relationships, communicating effectively, and achieving performance targets in a fast-paced, customer-focused environment.

Must reside in a state where Group 1 dealerships are located.

Responsibilities

Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products

Achieve and exceed performance targets and key objectives

Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including:

Customer interview

Product presentation (menu)

Upselling and closing

Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured

Clearly explain and answer questions regarding:

F&I products and services in the Virtual F&I office

Retail Installment Sales Contracts

Effectively isolate and overcome client objections and close sales opportunities

Maintain accurate and detailed records of activities and performance metrics for Virtual F&I

Communicate daily with internal stakeholders on Virtual F&I performance and deal status

Participate in dealer meetings, sales calls, and team discussions as needed

Build and maintain strong, positive customer relationships throughout the virtual buying experience

Enhance customer satisfaction during the entire purchase process

Demonstrate behaviors aligned with the Company’s values and culture in all interactions with customers, colleagues, and vendors

Qualifications

Minimum of 2+ years of experience in a dealership F&I role

Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally

Highly self-motivated with strong customer-facing and sales skills

Positive attitude with a high-energy, results-driven mindset

Professional demeanor and strong work ethic

Ability to work a flexible schedule, including evenings and weekends

Ability to work remotely from home

Experience with Darwin and/or CDK systems is a plus

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.