Birth Registration Manager

Are you passionate about preserving vital health data and managing essential public health records with precision? The Utah Department of Health Human Services (DHHS) is seeking a detail-oriented and organized Health Program Manager II to join our dedicated Vital Records and Statistics team. This is a unique opportunity to play a vital role in managing birth and fetal death registration, conducting hospital site audits, and supporting statewide vital statistics systems, where your work will directly support our mission of advocating for and serving all individuals and communities in Utah. If you are looking for a career that offers job stability, professional growth, and the chance to contribute to meaningful work in a supportive environment, we invite you to apply and help us ensure fair and equitable opportunities for all. Day-to-day responsibilities of this position: Lead the birth registration team. Supervise 2 team members. Birth fetal death registration: Daily screening, registration, and imaging of birth outcomes, fetal deaths, and supporting voluntary declaration of paternity forms using medical terminology and record-keeping knowledge. Customer service outreach: Provide technical and procedural support to application users , handle complex inquiries, mediate difficult registration scenarios, and offer guidance on OVRS statutes and policies. Data quality review: Regularly review and resolve data quality query reports, address missing or erroneous values (e.g., birth defect network data, natality items), and ensure annual statistical cutoffs are met accurately. Specialized filings non-amendment processing: Assist customers with un-assisted home birth filings and delayed birth certificates; process non-amendment requests daily using verification tools. Field staff training stakeholder education: Develop educational materials, deliver presentations at regional meetings, assist with online tutorial development, and provide ongoing training to hospital staff and stakeholders on registration procedures. Hospital site audits: Schedule and perform thorough on-site audits of hospital worksheets and medical records, review compliance with worksheets/forms, and deliver post-audit feedback and reporting within designated timeframes. Communication activity reporting: Publish educational newsletters for facility users and maintain detailed weekly activity logs for supervisory review. Traveling state-wide to train birthing facility staff on system data accuracy, along with occasional out-of-state travel. Performing additional duties to support data users across other units within the office. Standard Schedule: Monday - Friday, 8:00 am to 5:00 pm. This position is eligible for DHHS telework after the training period.