District Assistant Community Manager

$18-$20 per hour

Overview

The District Assistant Community Manager supports its district to perform the main job functions of a Sun community: management, office administration and maintenance/grounds. These functions cover a wide range of duties, including administrative activities, marketing, assisting with leasing and home sales of new and pre-owned homes, property maintenance, budgeting, and resident relations.

Job Duties

Handles delinquencies and approves eviction proceedings while adhering to Sun’s policies. Evictions for cause require RVP approval. (Essential)

Monitors, codes and approves invoices for operating expenses and sales related costs (Essential)

Manages the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts (Essential)

Handles customer issues in a timely and professional manner, communicating through a variety of means (Essential)

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.

Coordinates and assists with the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up. Coordinates and follows-up on service requests

Ensures customers and residents receive the highest levels of service consistent with Sun’s Customer Service philosophy

Reports any deficiencies, which would adversely affect the operation of the community

Identifies and prepares sites for model homes. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins

Inspects and recommends purchase and renovation of used/repossessed homes

Enforces community rules and regulations

Reviews monthly property accounting reports and compiles reports for the Accounting Department, as required. Prepares monthly explanation of P&L variances for District Manager review and approval

Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations

Ensures that overall community(s) appearance is well maintained and groomed to Sun’s curb appeal standards

Utilizes the Art of Sales process during prospect appointments

Plans and coordinates resident relation events and activities

Initiates and maintains local dealer relationships

Handles emergencies that may arise onsite, insuring adherence to standard operating procedures

Adheres to Sun’s “3 contacts per day” standard

All other duties as assigned

Assists with developing a marketing strategy and maintains effective advertising to attract prospective residents to the community

Requirements

High School Diploma or GED (Required)

Bachelor's Degree in Related field (Preferred)

2 years in General business and customer service experience (Required)

6 months in Prior sales and leasing experience (Preferred)

Excellent written and verbal communication skills

Demonstrated leadership abilities

Intermediate computer proficiency

Solid negotiation skills

Ability to thrive in a fast-paced environment

Flexibility to respond to community needs during non-business hours

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental and Vision Plans

On-Site Fitness Center

Voluntary Health and Dependent Care Reimbursement Accounts

Life, Accidental Death & Dismemberment Insurance and Dependent Life

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members when visiting Sun resorts across the nation

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child

Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty