Assistant Sales Manager

Company Name Total Comfort

Overview

Pay: Salary up to $100k per year, plus performance bonus up to $2500 per month. Schedule: Full-time, including evenings and weekends Employment Type: Full-time, year-round

Total Comfort Heating and Air, part of American Residential Services (ARS), is seeking an Assistant Sales Manager to support the continued growth and performance of our Retail Alliance and In-Home Sales programs.

Working closely with both the Branch Sales Manager and Retail Program Manager, the Assistant Sales Manager will provide hands-on leadership, coaching, and operational support across both teams. This position will help maintain consistent leadership coverage seven days per week, including overseeing each program during the Sales Manager’s and Retail Program Manager’s regularly scheduled days off.

This is not simply a fill-in role. The Assistant Sales Manager will be an active member of the branch leadership team, helping develop employees, monitor performance, resolve day-to-day challenges, and ensure both programs continue operating effectively. The ideal candidate is a versatile sales leader who can move comfortably between retail lead generation and in-home sales while maintaining accountability, communication, and results.

What We Offer

Year-round, stable work

Competitive salary with bonus opportunities based on team performance

Company vehicle, gas card, and maintenance plan

Paid training and ongoing professional development

Health insurance options available after 31 days, with plans starting as low as $5 per week

Dental and vision insurance

Health Savings Account (HSA) or Flexible Spending Account (FSA)

401(k) with company match

Paid time off and paid holidays

Company-paid life insurance

Employee discounts and career-growth opportunities with a national organization

Responsibilities

What You’ll Do

Support the Branch Sales Manager with the daily leadership, coaching, and development of the In-Home Sales Consultant team

Support the Retail Program Manager with the daily operation and performance of the Retail Alliance Lead Generation Program

Provide leadership coverage for both programs during the managers’ scheduled days off, vacations, and other absences

Maintain continuity by reinforcing established expectations, priorities, processes, and performance standards

Lead team meetings, coaching sessions, field observations, ride-alongs, and performance discussions as assigned

Help recruit, onboard, train, schedule, and develop Retail Sales Associates and In-Home Sales Consultants

Monitor lead generation, appointment conversion, close rates, revenue, staffing, and other key performance indicators

Identify performance gaps and partner with the appropriate manager to implement coaching and improvement plans

Spend time in the field supporting Retail Sales Associates and building productive relationships with retail store leadership

Assist the sales team with customer concerns, sales opportunities, scheduling needs, and day-to-day operational challenges

Promote effective communication and lead handoff between the retail and in-home sales teams

Coordinate promotional events and other activities designed to increase customer engagement and lead generation

Provide branch leadership with timely updates regarding staffing, performance, customer concerns, and operational needs

Help ensure effective leadership coverage, sales support, and customer service seven days per week

Promote a positive, accountable, and results-driven culture across both programs

Qualifications

What We’re Looking For

At least one year of leadership, coaching, or supervisory experience preferred

Sales, retail, customer service, lead-generation, or in-home sales experience required

Experience supporting or leading multiple teams or business functions strongly preferred

Ability to confidently lead established teams when their primary managers are unavailable

Strong coaching, communication, organization, and problem-solving skills

Ability to reinforce established processes while responding effectively to immediate business needs

Comfortable working evenings and weekends as business needs require

Proficiency with Microsoft Office and basic reporting tools

Valid driver’s license and ability to travel between assigned retail and field locations

Related experience, advanced training, or equivalent education may be considered

This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.