mortgage loan officer
Orsa Credit Union
Grand Rapids, MI · Posted June 30, 2026
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Where Grand Rapids, MI ranks
Where Grand Rapids, MI placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #9Cities with the most jobs that do not need a four-year degree in the Great Lakes57 jobs · of 36
- #11Cities with the most jobs that do not need a four-year degree in the Midwest57 jobs · of 51
- #12Cities where the biggest share of jobs do not need a four-year degree in the Great Lakes17% · of 39
- #12Best cities for software and engineering jobs in the Great Lakes99 openings · of 48
- #15Best college towns for junior jobs in the Great Lakes37% · of 39
- #15Cities where the biggest share of jobs do not need a four-year degree17% · of 100
Rankings about sales jobs
- Best cities for sales jobs #1 New York (2,774 openings)
- Best cities for sales pay after cost of living #1 Santa Clara ($175k)
- Most requested AI skills in sales jobs #1 AI tools in daily work (4.1%)
- AI tools named most often in sales jobs #1 Gong (0.93%)
- Employers with the most sales jobs #1 Charter Communications (389 roles)
How AI is used in this kind of work
Among loan officers, AI is already used for some of the tasks. Measured exposure for loan officers: 19% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
Who We Are:
At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We’ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
About the role:
The mortgage loan officer is exclusively an outside sales position that is responsible for the origination of residential first mortgages via an external referral network to reach goals and credit union objectives. This position is responsible for generating prospects through their own individual efforts without the aid of internal referrals.
*This position offers a base salary of $31,800 plus incentives based on individual performance.*
A Day in the life of a mortgage loan officer can look like:
Deliver on our Member Engagement Manifesto and ensure an exceptional member experience throughout the mortgage journey.
Develop self-generating referral networks necessary to accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
Consult with members about their home financing needs, risks, and offer lending solutions.
Interview applicants to determine financial eligibility and feasibility of granting loans.
Assess member needs, explore all options, and introduce different types of loans.
Fully complete a mortgage loan application online, over-the-phone, or in-person.
Perform other duties as directed by leadership.
What you bring to the table:
High school diploma or equivalent.
Minimum 3 years solid work experience in residential mortgage lending.
Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
Solid understanding of mortgage industry lending practices and programs.
Ability to cultivate, manage, and maintain referral partnerships to generate mortgage leads.
Capable of working in a sales-centric, goal-oriented environment.
Exceptional professionalism providing for a best-in-class member experience.
Excellent verbal and written communication skills.
Outstanding organizational and follow up skills.
Capable of proficiently delivering and handling difficult customer conversations.
Strong teamwork abilities with co-workers and colleagues.
Excellent interpersonal and decision-making skills
Ability to handle the stress of meeting time-sensitive deadlines.
Proficient computer skills, including MS Office and databases.
Experience reaching or exceeding sales goals and objectives.
Ability to adapt well to change and learn quickly.
Ability to problem-solve with a high level of personal accountability.
Proficiency using Excel and Word.
You might also have:
Demonstrated proficiency with lead generation and meeting self-generated origination sales goals.
Proficient with Encompass.
Experience with originating equity loans/lines.
Experienced in gathering deposits.
Specialty product experience like construction, FHA, VA, etc.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of orsa, you’ll enjoy:
Flexible work options depending on position
Numerous employee engagement activities
Community Resource Groups
Contact/application information:
If this description appeals to you, please submit an application! A member of orsa’s talent acquisition team will be in contact with you shortly!
Equal Employment Opportunity Policy:
orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!