Implementation Specialist
Hendall
Rockville, MD · $70k–$95k a year · Posted November 2, 2026
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More in Maryland job market · All Implementation Specialist jobs (151) · Healthcare & Hospital Systems · Customer Success jobs
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Where Rockville, MD ranks
Where Rockville, MD placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #7Cities with the most hybrid jobs in the Mid-Atlantic22% · of 84
- #12Cities with the most hybrid jobs22% · of 100
- #12Best all-round cities for remote workers in the Mid-Atlantic67 / 100 · of 37
- #13Best cities for pay after cost of living in the Mid-Atlantic$143k · of 37
- #14Best all-round cities for AI careers in the Mid-Atlantic59 / 100 · of 37
- #18Best all-round cities for new graduates in the Mid-Atlantic54 / 100 · of 37
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
Pay compared with the market
This listing pays about $82,500 a year. Across 52 open implementation specialist listings that state pay, the middle half runs $70,000 to $95,000 and the median is $80,000. That is inside the middle half of those listings, 3% above the median.
Listed pay is what employers advertise, not what people are paid.
Implementation Specialist salaries by state · Check your own pay
How AI is used in this kind of work
Among software developers, AI is already used for some of the tasks. Measured exposure for software developers: 29% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Hendall has filed one layoff notice in the last twelve months, covering 50 workers, most recently April 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings
About the job
Overview The Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works directly with state substance use and mental health agencies to support data...