Menu Hiring? Get Started Menu Technical Support Engineer (Tier II) Dallas, TX $60,000 - $70,000 About We are seeking a Technical Support Engineer (Tier II). The Technical Support Engineer (Tier II) will be joining a Cloud Managed Services Provider Celebrating over 30 years of experience serving businesses in New York. We have recently increased our client base and are looking for a Technical Support Engineer (Tier II) to join our team and support our growing client base! The Technical Support Engineer (Tier II) will provide innovative reactive and proactive solutions/services and pragmatic proposals to IT problems while providing a high level of customer service. Technical Support Engineer (Tier II) Responsibilities include: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Systems monitoring, analysis and capacity planning. Virtualization technology support (VMware, Citrix, Hyper-V) Technical Support Engineer (Tier II) Required Experience: 3+ years experience with Windows Servers, Azure, O365 3+ years experience administering Active Directory and managing Group Policies. 2+ years experience working for a Managed Service Provider required* Exceptional customer service and troubleshooting skills. Strong communication and ability to align business and technology goals. Technical Support Engineer (Tier II) Benefits: Salary $60,000-$70,000 Health, Vision, Dental 401k+ company match Ability to work with the most cutting edge technology Location Dallas, TX Salary $60,000 - $70,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Dallas, TX Job ID: BW8987 Published Date : October 24, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston Linkedin About The Process Find MSP Jobs See MSP Resumes 2026 MSP Salary Guide Thought Leadership Copyright © 2012 - 2024 Bowman Williams. All Rights Reserved. Privacy Policy