Operations Generalist (Logistics Coordinator)

Position Profile (Job Summary)

This position provides clerical support for TOTE Maritime Alaska staff in Anchorage.

Essential Job Responsibilities

Examples of daily tasks (will vary based on where coverage is being provided):

Utilize internal systems (e.g. Enterprise Asset Management (EAM), Cargowise, Mainsail) to track container shipments

Engage with customers via phone or email regarding questions about deliveries, pickups, etc.

Generate reports via internal systems to be utilized by multiple departments

Audit reports, bills of lading, and delivery schedules for accuracy

Communicate with carriers to coordinate container logistics

Record movement of containers and trailers entering and exiting the Anchorage terminal

Reference quotes for Northbound and Southbound container movements

Data entry using internal systems or Microsoft Excel

Build positive, collaborative relationships with internal employees

Other duties as assigned

Qualifications (Education, Experience and Certifications)

High School Graduate (or equivalent)

Clerical office experience or training preferred

Meet the federal training standards required for transportation workers within 90 days or as schedule allows

Membership in Teamsters Local 959 is required upon acceptance of the position

Knowledge, Skills And Abilities

Excellent customer service skills

Excellent verbal and written communication skills

Good math skills

Good organizational skills

Must be a team player

Ability to multi-task and prioritize

Ability to work with little or no supervision

Ability to work under pressure with a high level of accuracy

Ability to work flexible hours, including evenings and weekends, as required

Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint and Excel)

Independent judgment and work prioritization skills in a high-pressure environment, while simultaneously managing various work assignments

Work Environment

Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level

Physical Effort

Most work requires normal physical effort

Manual Dexterity

Requires moderate use of personal computer (word processing and spreadsheets) for compiling reports, statistical data, composing memoranda and other similar documents

This is a union position. Newly hired employees should be considered on a trial basis for a period of ninety (90) calendar days from the date of hiring. After the completion of the ninety calendar day trial period, seniority shall be effective as of the original date of employment. All employees who average a minimum of 15 hours per week or more for sixteen consecutive weeks will become members of the bargaining unit.

Affirmative Action/EEO statement

TOTE Maritime Alaska is an Equal Opportunity Employer, Affirmative Action Employer, and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

TOTE Maritime Alaska participates in E-Verify and maintains a drug-free workplace.