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Senior Specialist, Client Processing

BNY

Listing collected from BNY's career site. NextChapter is independent of BNY.

Pittsburgh, PA · Posted October 26, 2026

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About the job

Senior Specialist, Client Processing

We’re seeking a future team member for the role of   Senior Specialist, Client Processing - Loans Enablement   to join our   Loans Enablement Operations   team. This role is located in   Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

Perform routine and non-routine On Balance Sheet Loan Operations functions

Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues

Process account related transactions per scheduled events/client authenticated direction

Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues

Ensure team is trained on daily tasks, coverage is adequate for volume/staff fluctuations, and team’s work is completed timely and within quality standards

To be successful in this role, we’re seeking the following:

Bachelor's degree in Finance, Business, or a related field.

Typically 5-7 years of experience.

3+ years of loan operations experience preferred

Leadership experience preferred

Soft Skills:

Organizational skills to ensure team is adequately trained for coverage on all tasks

Analytical and problem-solving abilities to handle complex operational scenarios and team escalations

Communication and interpersonal skills to effectively collaborate across teams to problem-solve operational issues and initiate process improvements

Ability to leverage technology for process improvements

Familiarity with technical applications to include, but not limited to, Microsoft Office applications, Loan IQ, AFS, AIM

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.