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About the job

Job Requisition ID: 59669 Opening Date: 10/29/2026 Closing Date: 11/13/2026 Agency: Department of Human Services Class Title: SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: Special License - Social Worker/Clinical Social Worker Bilingual Option: None Salary: Anticipated Salary: $11,600 - $13,600 per month ($139,200 - $163,200 per year) Job Type: Salaried Category: Full Time Number of Vacancies: 1 Bargaining Unit Code: None Merit Comp Code: Term Appointment/ Gubernatorial (Management Bill) Work Hours : Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch Anticipated Hybrid Work Schedule Availability : Not available, fully in office Headquarter Location : 901 E Southwind Rd, Springfield, Illinois, 62703

Division of Behavioral Health & Recovery

State-Operated Psychiatric Hospitals

Quality Management

Work County : Sangamon Agency Contact : DHS.HiringUnit@Illinois.gov

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire an energetic, self-motivated professional to fill the Deputy Director of Quality Management position. This position will organize, plan, execute, control and evaluate the ongoing monitoring of the quality of life and quality of care outcomes of individuals receiving services at State-Operated Psychiatric Hospitals (SOPHs), Develops the structure and productivity indicators for staff who will provide quality monitoring.

Essential Functions

Serves as Deputy Director of Quality Management.

Serves as policy-making official.

Serves as the IDHS point of contact to assist in addressing concerns between DBHR hospitals and OIG (Office of Inspector General), Equip for Equality, Guardianship and Advocacy, Human Rights Authority, Accreditation and Certification agencies, community partners, Office of the Auditor General.

Designs data collection systems to collect specific quality indicators to determine consumer outcomes, report outcomes, analyze trends, collects and reviews critical incidents, and monitor corrective processes.

Serves as full-line supervisor.

Serves as the primary liaison with the IDHS Agency Safety Office (ASO).

Monitors SOPH problem-solving strategies when situational challenges impede or interfere with patient safety.

Provides administrative direction and supervision to professional staff engaged in the formulation and implementation of the quality improvement policies, procedures, and strategies for the department.

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires a master’s degree in social work from an accredited school of Social Work.

Requires four (4) years progressively responsible clinical/administrative experience in a public or private mental health service organization related to quality management/improvement functions.

Requires a valid and current license as a Clinical Social Worker by the Illinois Department of Financial and Professional Regulation.

Preferred Qualifications

Five (5) years of professional experience working with accreditation and certification bodies such as The Joint Commission (TJC) or Commission on Accreditation of Rehabilitation Facilities (CARF).

Five (5) years of professional experience developing, maintaining and managing quality assurance methods and processes by determining objectives, setting specifications and assessing results.

Five (5) years of professional experience organizing, administering and evaluating ongoing services in a multi-disciplinary operation.

Five (5) years of professional experience formulating and implementing policy and procedures for individuals being transitioned into community settings for a public or private organization.

Five (5) years of professional experience developing and evaluating systems to collect and organize data for measuring performance indicators related to services or community provider services for a public or private organization.

Five (5) years of professional supervisory experience, including assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

Conditions of Employment

Requires the ability to travel in the performance of job duties.

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

Requires ability to pass the IDHS background check.

Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick days annually (Sick days carry over from year to year)

10-25 days of Paid Vacation time annually - (10 days in year one of employment)

Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

12 Weeks Paid Parental Leave

Deferred Compensation Program - A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Federal Public Service Loan Forgiveness Program eligibility

GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

Term Appointment: Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services’s discretion.

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Statement of Economic Interest:

APPLICATION INSTRUCTIONS

If you have questions about how to apply, please see the following resources:

State employees: Detailed application instructions can be found in the Current Employee Guide at Application Procedures or by logging in to the career portal for State employees and viewing the instructions on Completing the Electronic Application .

Non-State employees: Detailed application instructions can be found in the External Applicant Guide at Application Procedures or from Illinois.jobs2web.com – click Application Resources in the footer of every page of the website.

Use the “Apply” button at the top right or bottom right of the posting to begin the application process. If you are not already signed in, you will be prompted to do so.

State employees should sign in via the Employee Login link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to their career portal.

Non-State employees should click the Sign Up link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to an existing external account or to create a new external account.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com