Regional Security Operations Manager

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Enterprise Client Security Operations Manager. The Enterprise Client Security Operations Manager is a professional dedicated to the client facilities region wide. The Security Manager will act as the primary client contact for the facilities and will execute proactive resolutions to any operational issues at assigned client location, maintain ongoing client contact, accountable for day-to-day operations, and provides after-hour emergency response as required.

RESPONSIBILITIES:

Enhance the Physical Security and posture at the client’s facilities

Identify and report security threats in high-risk areas, determining triggers, indicating deterioration in security environment, and suggesting appropriate risk mitigations actions to client enterprise security leadership

Engage, de-escalate, and report incidents of unwanted interactions while providing security support services

Provide emergency preparedness expertise; ensuring emergency response plans are in place for facility locations; and coordinate the auditing and exercise of the plans

Communicate and liaise with law enforcement, first responder personnel, and security to ensure a comprehensive security framework

Provide and/or support security logistics for executive meetings and high-profile guests as required by Executive Protection Manager or Security Leadership

Provide direct decisions during alarms/fire/panic calls to immediately and promptly secure the safety and security of human life and physical property

Direct response to potential hostile actors and coordinate a swift and effective response to maintain a safe and secure environment

Manage response during emergencies and provide security and medical operations, as needed

Conduct threat vulnerability assessments and documents and briefs Corporate Security leadership and/or stakeholders

Coordinate with law enforcement personnel and client in the event of on an incident and collect all items of evidentiary value.

Take a proactive role in communicating with the client security leadership in meeting their needs; meet with regularly, listen to issues, provide security and technical expertise and solutions

Interact and communicate by being professional, proactive, personable, and responsive with the client, vendors, employees, and others to ensure client satisfaction

QUALIFICATIONS:

Must possess, or be able to obtain, a Security License (guard certification) issued by the state of Lousiana

Must possess one or more of the following:

Bachelor’s degree in Criminal Justice, Emergency Management, or related field

Associate’s degree in Criminal Justice, Emergency Management, or related field with a minimum of twelve (12) years of work experience in with federal, state, or local law enforcement agencies; seven (7) of those years in a leadership role

High school diploma or equivalent with minimum of fifteen (15) years of work experience in with federal, state, or local law enforcement agencies; ten (10) of those years in a leadership role

Minimum of ten (10) years of law enforcement experience with federal, state, or local law enforcement agencies

Minimum of five (5) years of senior leadership experience in government, law enforcement, military

Ability to work with little or no supervision

Ability to work as an individual or member of a team

Excellent leadership, judgment, discretion, and diplomacy skills

Ability to handle crisis situations calmly and efficiently

Able to work a flexible schedule and sometimes extended schedule during crisis periods, which may include weekends and holidays

Strong professional ethics and the ability to maintain trust

Strong oral and written communication skills

Strong computer skills

BONUS QUALIFICATIONS (NOT REQUIRED):

Law Enforcement (Task Force, Tactical Unit), military Special Operations, and/or High Threat Security Operations experience

One or more of the following professional certifications:

Personal Security Detail (PSD)

Certified Protection Professional (CPP)

Executive Protection Security (EPS)

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1737179