Billing Operations Manager, Broker Services

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.

OTR has been recognized as a "Top Workplace" by the Atlanta Journal-Constitution since 2016!

We're looking for a detail-oriented Billing Operations Manager, Broker Services to support our Broker Services products, including Peruse, Epay, and OTR Select. This role will be responsible for invoicing, collections, cash application, account reconciliation, and maintaining accurate billing records across multiple product lines. The ideal candidate thrives in a fast-paced environment, enjoys working with financial data, and takes ownership of recurring billing and accounts receivable processes.

This will be the first hire in a fast-growing new solutions management department, with the chance to put your footprint on the organization in a meaningful way.

Responsibilities:

Generate and distribute customer invoices across multiple products and billing schedules

Manage recurring billing, customer account setup, and prorated first invoices

Monitor accounts receivable aging and follow up on past-due balances

Apply customer payments and maintain accurate account records

Reconcile bank activity and support month-end close activities

Process vendor payments and maintain financial records for assigned product lines

Track contract-based billing terms and prepare adjustment invoices when necessary

Respond to customer billing inquiries and support vendor setup requests

Maintain billing trackers, reporting, and documentation

Partner with Accounting and business leaders to resolve billing exceptions and disputes

What We Look For:

7+ years of experience in billing, accounts receivable, collections, or a related accounting function

Hands-on experience with a SaaS billing platform including customer setup and recurring invoices

Experience supporting contract-based, subscription, or usage-based billing

Strong understanding of cash application and account reconciliation processes

Advanced Excel skills, including lookups and pivot tables

Leadership ability and proven experience prioritizing time and resources

Strong attention to detail and organizational skills

Ability to interpret customer agreements and billing terms

Excellent written and verbal communication skills

Preferred Qualifications:

Experience with NetSuite or other ERP systems

Experience with SaaS or subscription billing

Degree in Accounting, Finance, Business, or a related field

Perks and Benefits:

OTR provides a competitive, comprehensive compensation package for our full-time employees:

Eligibility for individual and company bonus programs

Medical, Dental, Vision, Life/AD&D Insurance, and Short-Term Disability

Pet Insurance, Paid Family Leave, and Employee Assistance Program

Fully Paid Maternity Leave

401(k) with Company Match

Generous PTO, Sick/Mental Health Days, Flex Holidays, and Company Holidays

Travel Stipend to support Work-Life Balance

Leadership Development and Training Opportunities

Continuous Learning and Professional Development

Weekly Catered Lunches and Casual Dress Code

Company-Paid Fitness Membership

Volunteer Opportunities with Company-Partnered Charities

Internal Inclusion programs

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer.