Collections Specialist- 3698582

Job Title: Collections Specialist

Location: New York NY 10017 AND Boston MA 02110

Salary/Payrate: $85K-$95K annually and AWESOME benefits!!!

Work Environment: Hybrid (1-2 days WFH after initial 60 day ramp

up period)

Term: Permanent / Fulltime

Bachelor’s degree required: No

Referral Fee: AMS will pay $500 should the person you refer gets

hired

JOB DESCRIPTION

The Collections Specialist is responsible for the accurate and

efficient preparation of invoices for various Billing Attorneys.

This position will interact with all levels of attorneys, clients

and staff to effectively drive the collection process. The

candidate will assist with collections, AR analysis, e-bill

invoice rejections, invoice resubmissions, Credit/Retainers

refunds, client calls as needed. Candidate should also be

flexible to work overtime as needed.

Key Responsibilities

* Responsible for daily function of collection efforts, including

inventory review, regular consultation with attorneys to review

issues related to A/R and determine best strategy for collection

* Responsible for accounting functions including but not limited

to accounts receivable and billing

* Proactively and efficiently communicates accounts receivable

information to office and firm management

* Processes client bills using Pre-bill Viewer and Aderant

software

* Submits electronic client invoices and accruals via various

e-billing websites

* Researches and responds to accounting and billing questions;

communicates with clients as needed

* Reviews and edits pre-bills in response to requests from

attorneys and legal support specialists

* Analyzes client balances and client ledgers (payments and

applications)

* Application and re-application of deposits, retainers,

unapplied cash

* Assists with client refunds

* Reviews client AR balances and collection communication with

the Billing Attorney/Business Director/Revenue Director

* Develops and prepares collection and A/R related reports;

account reconciliations

* Enters and maintains collection notes into our

Dashboard/Aderant Collection system

* Assists with our yearly Internal Audit (researches credits and

initiates any refunds, updates the collection notes, etc.)

* Assists with other special projects, ad hoc reports, and

activities as needed, and performs additional duties as assigned

* Flexibility to attend onsite trainings, work overtime and

conduct business travel as needed

Qualifications

Skills & Competencies

* Excellent interpersonal and communication skills (oral and

written), professional demeanor, and presentation, including

active listening and ability to convey information clearly

* Ability to prioritize workload and adapt to a fast-paced,

high-pressure environment to meet strict deadlines to achieve

business goals and objectives

* Highly motivated, self-starter who can work well under minimal

supervision, as well as take a proactive approach in being

team-oriented

* High attention to detail, outstanding organizational skills,

and the ability to manage time effectively

* Analytical with strong problem-solving skills, takes initiative

and uses good judgment, excellent follow-up skills

* Proactive in identifying accounting issues and providing

solutions

Education & Prior Experience

* Bachelor’s Degree or equivalent experience in Accounting,

Finance, or related field preferred

* Minimum three years of Collections experience, preferably in

the professional services industry (legal, accounting, insurance,

healthcare

* Exceptional computer skills with the ability to learn new

software applications quickly

Technology

* Aderant software, Concur, Prebill Viewer, and Ebilling Hub

experience a plus

* Proficiency with Windows-based software, strong Excel preferred

* Understanding of AI capabilities, limitations, and responsible

use in a professional environment.

* Familiarity with, or willingness to learn, firm-approved AI

tools (e.g., Copilot, ChatGPT, or similar platforms) to support

daily workflow and/or improve work quality.