Business Development Representative

Title: Account Executive

Reports To: Manager of Business Development/Sales Team Leader

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind".

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying, acquiring, and growing clients within the facility management sector. As an Account Executive, you will undergo comprehensive training to learn our operations, product, sales processes, and client management strategies. This role requires a mix of consultative selling, operations, strategic thinking, and effective communication to deliver value and exceed sales goals.

What You'll Do

Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.

Build and maintain strong, long-term client relationships through regular communication and a deep understanding of their business needs.

Prepare and deliver compelling presentations and product demonstrations that highlight value and return on investment (ROI).

Learn and maintain an accurate and up-to-date pipeline using CRM tools (e.g., Salesforce).

Manage the full sales cycle and operations for your book of business from initial contact to execution; ensuring contracts are structured for long-term success.

Understand clients’ facility management needs and tailor solutions to meet their specific requirements.

Support the team in achieving monthly and quarterly sales targets.

Shadow client interactions to gain hands-on experience in consultative selling.

Collaborate with teams to allocate resources effectively and optimize service delivery.

Conduct regular check-ins to assess client satisfaction and gather feedback.

Address client concerns and resolve issues in a timely and satisfactory manner

Serve as the primary point of contact for client inquiries and requests

Provide regular updates on sales metrics, forecasts, and progress toward goals.

Providing peace of mind by always being available to the customer.

Other duties as assigned by manager.

What You Need:

0-6 years’ experience in inside sales, account management or operations

Bachelor’s degree in business, marketing, or a related field is preferred but not required

Previous sales or operations experience in facility maintenance is preferred but not required

Proven track record in B2B or B2C sales is preferred but not required

Experience in using Salesforce and other CRM type software is preferred but not required

Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook)

Eagerness to learn and grow in a fast-paced sales and operations environment

Ability to provide uninterrupted peace of mind to our customers; day, night, and weekends

Basic understanding of how to navigate customer organizations to gain access to key individuals, management, and purchasing decision makers

Excellent oral and written communication skills, multi-task oriented, and strong public speaking skills

Proficient understanding of facility management services and industry best practices is a plus

Proficient client relationship management skills

Ability to work in an entrepreneurial environment and work as part of a go-to-market team

Lives Divisions Basics

Valid Driver’s License

Limited business travel when required to support accounts and business growth

Ability to manage the stress of a fast-paced environment

Ability to meet the in-person requirements of the team and/or business needs

What You'll Get

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

Health, dental and vision coverage on Day 1

Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting

Paid Primary and Secondary Caregiver leave

Employee Assistance Program to assist with everyday challenges

Paid time off to volunteer

Divisions Maintenance Group is an equal opportunity employer.