Among secretaries and administrative assistants, except legal, medical, and executive, AI is already used for a large share of the tasks. Measured exposure for secretaries and administrative assistants, except legal, medical, and executive: 45% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

We're building a roster of qualified Operations Assistants to support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable and organized team player with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

Assist tournament management with daily operational tasks and schedules

Communicate updates between supervisors, venue teams, and event personnel

Maintain checklists, attendance records, and operational documentation

Distribute supplies and assist with venue readiness

Monitor task completion and escalate issues to the appropriate supervisor

Provide general administrative and on-site support throughout the tournament

WHAT IS REQUIRED TO WORK FOR THIS ROLE?

Local Availability: Must reside in the Phoenix metropolitan area or within a reasonable commuting distance

Reliable Transportation: Must have dependable transportation and arrive on time for assigned shifts

Schedule Flexibility: Must be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned

Communication Skills: Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff

Customer Service: Must demonstrate a friendly, helpful, professional attitude when assisting guests

Physical Stamina: Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position

Teamwork: Must follow instructions, work collaboratively, and adapt to changing event needs

Safety Awareness: Must follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions

Professional Appearance: Must comply with the event's dress code, uniform, and identification requirements

Dependability: Must complete assigned duties, attend required briefings, and notify supervisors promptly of any scheduling issues

Work Authorization: Must be legally authorized to work in the United States and complete required employment documentation

Background Screening: Must successfully complete a background check

PREFERRED: Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required

Third-party applicants will not be considered.