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Chief of Staff / Director of Residences

Gecko Hospitality

Listing collected from Gecko Hospitality's career site. NextChapter is independent of Gecko Hospitality.

West Palm Beach, FL · Posted November 2, 2026

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This listing does not state pay. Across 59 open chief of staff listings that state pay, the middle half runs $155,000 to $225,000 and the median is $183,000.

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About the job

Director of Residences | Private Family | Palm Beach County, FL

A private family is seeking a seasoned hospitality leader to oversee the operations, staff, and standards of their residences. This is a senior, hands-off leadership role for someone who has run a five-star operation and wants to bring that discipline to a private setting.

What you’ll do

Lead, train, and develop household managers and staff across multiple properties

Set service standards, write SOPs, and hold the team accountable to them

Run structured performance reviews tied to compensation

Oversee maintenance, vendors, and capital projects through house managers and trusted contractors

Manage budgets and provide clear, regular reporting to the principal

Serve as the principal’s single point of contact for all residential matters

What you bring

10+ years of senior leadership in luxury hospitality: luxury hotel or resort, private club, or high-end residential or hotel-condo properties

A proven record of building teams, training staff, and managing performance

Strong financial skills and experience overseeing facilities and projects

Polish, sound judgment, and absolute discretion

A self-directed approach. You anticipate needs and solve problems without being directed.

Details

Based in the Palm Beach area, with periodic travel to a seasonal residence in the Northeast

Executive-level compensation and benefits

All inquiries are held in strict confidence