Director - Clinical Excellence-Patient Care

Job Details

Medical Group l Miamisburg l Full-time l First Shift

Responsibilities & Requirements

The Director of Clinical Excellence leads the development, implementation, and governance of evidence-based, standardized clinical care pathways across the Kettering Health continuum, including ambulatory, inpatient, and post-acute settings, and reports to the Vice President of Population Health. The Director is accountable for standardizing care processes, reducing unwarranted clinical variation, improving access and coordinated transitions across the patient journey, monitoring pathway adherence, quality outcomes, patient experience, and operational performance, and building a high-performing clinical excellence team. Strategically, the Director serves as a trusted clinical operations partner, translating clinical research and national guidelines into scalable workflows, leading multidisciplinary improvement using PDCA, Lean, and evidence translation methodologies, and advancing value-based care performance through a culture of continuous improvement, innovation, and interdisciplinary collaboration. Key stakeholders include physicians, advanced practice providers (APPs), nursing, operations leaders, interdisciplinary teams, and executive leadership. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Preferred Qualifications

Required Education:

Master of Science in Nursing (MSN)

Preferred Education:

Doctor of Nursing Practice (DNP) in Nursing

Required Work Experience:

Minimum of 10 years of progressive clinical practice experience

Minimum of 5 years of progressive healthcare leadership experience

Demonstrated success partnering with physicians, APPs, and interdisciplinary teams

Experience developing standardized care pathways and implementing evidence-based practice

Preferred Work Experience:

Experience in ambulatory care, integrated delivery systems, value-based care, population health, or clinically integrated networks

Required Licenses, Certifications, and Registrations :

Advanced Practice Registered Nurse (APRN) licensure and certification (NP, or equivalent)

Preferred Licenses, Certifications, and Registrations:

Evidence-based clinical standards and care pathway development across ambulatory, inpatient, and post-acute settings

PDCA, Lean, implementation science, and evidence translation methodologies

Translation of clinical research and national guidelines into operational workflows

Care process standardization and reduction of unwarranted clinical variation

Patient access, care coordination, and transitions of care across the continuum

Value-based care, population health, and clinically integrated network models

Clinical and operational analytics for pathway adherence, quality outcomes, and patient experience

Consensus building with physicians, APPs, nursing, and interdisciplinary teams

People management, coaching, and talent development

Executive presentation of strategic recommendations and performance results

Essential Functions:

Lead development, implementation, and governance of evidence-based clinical pathways in partnership with physician and APP leaders

Standardize care processes to improve consistency, efficiency, safety, and outcomes and reduce unwarranted clinical variation across the continuum

Optimize the patient journey through improved access, coordinated transitions, and evidence-based care delivery

Partner with operational leaders to remove barriers and improve navigation across ambulatory, inpatient, and post-acute settings

Lead multidisciplinary improvement initiatives using PDCA, Lean, and evidence translation methodologies

Translate clinical research and national guidelines into sustainable operational workflows that scale across Kettering Health

Build collaborative relationships with physicians, APPs, nursing, and interdisciplinary teams to achieve consensus on and adoption of standardized care pathways and strengthen provider engagement

Recruit, mentor, and develop a high-performing clinical excellence team while fostering accountability and engagement

Monitor pathway adherence, quality outcomes, patient experience, and operational and value-based care performance using analytics

Present strategic recommendations and performance updates to the Vice President of Population Health and executive leadership

Overview

Leadership Capabilities:

Strategic and systems thinking

Accountability for pathway adoption and clinical outcomes

Collaborative leadership with physicians, APPs, and clinical teams

Talent development and coaching

Continuous improvement and innovation

Change leadership

Data-driven decision-making

Evidence-based practice leadership

Clinical quality and patient experience stewardship

Engaging, approachable, and interactive leadership style