Senior Customer Success Manager
MongoDB
Chicago, IL · $97k–$190k a year · Posted November 1, 2026
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Where Chicago, IL ranks
Where Chicago, IL placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for government pay after cost of living$146k · of 18
- #1Cities with the most jobs that do not need a four-year degree in the Midwest684 jobs · of 51
- #1Cities with the most jobs that do not need a four-year degree in the Great Lakes684 jobs · of 36
- #1Best cities for software and engineering jobs in the Midwest1,140 openings · of 59
- #1Best cities for software and engineering jobs in the Great Lakes1,140 openings · of 48
- #1Best all-round cities for mid-career professionals in the Midwest80 / 100 · of 20
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
Pay compared with the market
This listing pays about $143,500 a year. Across 53 open senior customer success manager listings that state pay, the middle half runs $121,000 to $157,500 and the median is $137,500. That is inside the middle half of those listings, 4% above the median.
Listed pay is what employers advertise, not what people are paid.
Senior Customer Success Manager salaries by state · Check your own pay
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer... ...our hybrid working model.The RoleAs a Senior Customer Success Manager, you are a highly experienced advisor helping customers...