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About the job

Overview

Formulates and defines systems scope and objectives for complex business applications and processes based on technology best practices and business objectives. Acts as the liaison among the stakeholders to elicit, analyze, document, communicate and validate business solutions by having an understanding of the business unit and the technology that supports it.

What You’ll Do

Responsible for being the liaison for business units and technology by supporting and implementing the technical solutions and system processes

Manages the progress and quality of a business application and process by gathering information and providing recommendations and plans as necessary

Install, configure, test, and maintain operating systems and application software.

Manage and monitor all installed assigned systems and infrastructure solutions

Work with business, vendor, technology for the development and operations of a state-of-the-art environment that meets current and future business objectives

Work with vendors and technology to ensure all requirements are fulfilled by the technical designs

Develops a methodology for the ongoing assessment of performance and the identification of problem areas

Provides input and assessment during the development, testing, and enhancement of production applications

Configure, manage, and promote projects in Dev, Test, and Production environments

Work with vendors in evaluating and implementing new technologies

Providing training and documentation to supporting technical staff and users

Working independently on most projects and assignments

Required to produce documentation such as systems requirements, designs, and plans as requested

Participates on workgroup assignments, as assigned

Responsible and accountable for the on-time completion of tasks and projects as assigned

Demonstrates commitment to meet deadlines and priorities, understanding that overtime and after-hours/weekend work may be periodically required to complete the projects and initiatives assigned to the department

Requirements For Success

Bachelor’s degree in computer science, information systems, business administration or related field preferred

Capable of developing recommendations to key business unit’s processes and applications

5+ years of experience in information technology and ability to identify, apply, and implement best practices

Excellent communications skills (written, verbal, presentation) with experience presenting to non-technical staff

Able to solve complex technical and operational problems

Ability to plan and manage projects

Ability to review and develop High availability environments for business applications and processes

Capable of developing test and disaster recovery plans, cases and scripts ensuring traceability to all requirements

Must have a working knowledge of servers, personal computers, networks, and data communications

Advanced Windows Server Administration skills

General knowledge of SQL server, Exchange Server, SharePoint, PowerShell scripting, Service Now

Working knowledge of HP servers and enclosures

Working knowledge of NetApp storage platforms and related software

Working knowledge of Active Directory

Services – TCP/IP, DNS, WINS, NTP, SMTP, IIS, SNMP, RDS

Working knowledge of Citrix XenApp and XenDesktop

Working knowledge of VMware ESXi Server and vSphere

Working knowledge of Cisco networking

Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment

Must be able to pass a criminal background and credit check

FLSA Status: Exempt

SUPERVISORY RESPONSIBILITY

This position does not manage employees.

WORK ENVIRONMENT

United location within the footprint

POSITION TYPE

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.

TRAVEL

This position requires up to 10% travel.

OTHER

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Pay Range USD $0.00 - USD $0.00 /Yr.