Account Manager - Employee Benefits
Amwins Group
US · Posted October 30, 2026
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About the job
Position Summary
The Account Manager provides ongoing service and renewal support for Relion Insurance Services accounts, including groups of one or more and acquired business through broker partnerships. This role requires strong knowledge of employee benefit programs and a high level of client service to ensure retention, compliance, and stability within the assigned block of business.
Key Responsibilities
Manage account renewals, including discussion of plan options, alternate products, final decisions, and compliance requirements to support successful retention.
Submit final renewal elections and required documentation to internal support teams, carriers, and Enrollment & Billing.
Coordinate delivery of required employee enrollment collateral and conduct employee education meetings, both virtually (Teams) and in person.
Resolve escalated service issues related to billing, claims, or overall account support, and provide feedback to management.
Maintain current knowledge of carriers, products, procedures, and legislative changes through internal and external training, as well as required staff and department meetings.
Utilize shared file repositories, CRM platforms, and other SaaS systems as required to support account management activities and the expanding needs of the business.
Travel to regional clients as needed, with potential expansion based on business needs.
Perform special projects and additional duties as assigned.
Education, Licensing & Certifications
Current Health and Life insurance license (required).
Experience & Qualifications
Minimum of three (3) years of employee benefits experience.
Bilingual (Spanish) preferred.
Strong written and verbal communication skills, including public speaking and group presentations.
Ability to effectively present employee benefit information to business owners and employees.
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
Experience with Microsoft Teams and Monday.com preferred.
The Amwins Advantage: Benefits & Perks Available to Full-Time US Based Employees
Medical, Dental, Vision available your first day of employment
Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
Mental health support including:
Virtual therapy
Digital coaching
24/7 EAP counseling
Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
Health Savings Account with company contributions
Health Care FSA, Dependent Care FSA, and Commuter Benefits
Parental Leave and Adoption Assistance
Voluntary coverage options:
Life Insurance
Critical Illness
Accident
Identity Theft Protection
Retiree medical benefits available for Medicare-eligible retirees
401(k) with company match
Generous Paid Time Off and Company Holiday Schedule
Collaborative, continuing education focused work environment
Career advancement opportunities