Credit Associate
Sysco
Laurel, MD · Posted October 26, 2026
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How AI is used in this kind of work
Among credit authorizers, checkers, and clerks, AI is already used for some of the tasks. Measured exposure for credit authorizers, checkers, and clerks: 13% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
Job Profile Summary
Manages or performs work in some/all the following areas: Collection and maintenance of customer accounts • Follow-up correspondence, resolution, and escalation of overdue accounts.
Must Possess excellent written and verbal communication skills and be able to work independently.
RESPONSIBILITIES
Communicate all documents needed for Credit Application Process to potential customers.
Responsible for timely collections and communicate with customers i.e. account status
Maintain timely written documentation and support for all customer interactions, detailed collection notes and contact information
Respond to customer inquiries and review documents to further explain invoice differences
Research and resolve unidentified and unapplied payments
Provide customers with invoice copies and/or statements, as needed
Provide research related to short payments and deductions
Communicate with Sales team pertaining to credit and collections
Education
High school degree or GED
Minimum Experience
1-2 years of administrative experience
Skills
Proficient in Microsoft Office software and customer database platforms
Organization
Time Management
Verbal and written communication
Basic Excel Knowledge
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