Business Office Manager

Due to an internal transfer Brookdale Utica is seeking a Business Office Manager for their assisted living community

Are you seeking a rewarding position where you can make a difference in the lives of seniors?

Do you enjoy attracting, developing, engaging & retaining associates?

Come Join Us As a Business Office Manager!!

Our business depends on having the right people, with the right skills that work when our residents need them. The Business Office Manager has primary responsibility for executing the community’s talent strategy on a timely basis, in partnership with community leadership, regional talent acquisition team and Human Resources Business Partner, as necessary.

Responsibilities include :

Manages the local recruitment process for the community including sourcing, interviewing, hiring, pre-employment screening, onboarding and new hire processing, in compliance with federal, state, and local employment laws and regulations.

Processes orders for necessary services, equipment and supplies within budgetary guidelines and maintains inventory control.

Maintains financial controls, including but not limited to, payroll, accounts receivable and accounts payable.

Assists with conducting community tours to prospective residents and their families when needed.

Education and Experience

Associate's degree (A. A.) or equivalent from two-year College or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

A minimum of three years related experience and/or training.

Previous managerial and office setting experience preferred.

Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Leader primarily responsible for the business office operations of the community.

Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).

Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.

Ensures effective communication with associates, residents, families, vendors and other visitors to the community.

Ensures that residents are properly billed for services provided and leads the timely collection of receivables.

Responsible for overseeing payroll process to ensure that associates are paid correctly.

Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture.

Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred.

May also directly supervise another department.

Brookdale is an equal opportunity employer and a drug-free workplace.

Brookdale is a Great Place to Be :

Gracious hospitality and neighborliness for our residents and families.

Home-like feel and all-around comfort for residents and visiting family members.

Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.

Industry leader in clinical care.

Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.

Extensive corporate support including a robust training program.