Director of Customer Success
Careerscape
New York City, NY · $140k–$180k a year · Posted October 5, 2026
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Where New York City, NY ranks
Where New York City, NY placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for operations jobs1,429 openings · of 100
- #1Best cities for sales jobs2,774 openings · of 78
- #1Best cities for finance jobs1,932 openings · of 78
- #1Best cities for data and analytics jobs1,713 openings · of 58
- #1Best cities for HR jobs994 openings · of 30
- #1Best cities for marketing jobs1,754 openings · of 31
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Shape a customer success organization around lasting customer value. This remote Director of Customer Success role combines team leadership, customer lifecycle strategy, retention planning, and cross-