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Director, Product Support - US West

Genesys

Arizona · Posted November 3, 2026

Just laid off? Start here: a plan for the first weeks

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How AI is used in this kind of work

Among sales engineers, AI is already used for a large share of the tasks. Measured exposure for sales engineers: 32% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connec