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About the job

Position Overview

To educate, advise, and support students in the appropriate procedures to ensure the completion of all applicable grant, loan, and scholarship applications. Aid students in understanding and interpretation of applicable Federal, State, and Institutional requirements while maintaining a high level of customer service. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

What You'll Do

Advise prospective students of all funding sources available to students attending Concorde Career College and provide each prospective student an introduction to financial aid during the student’s tour

Assist students with questions regarding the completion of the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note for the Federal Stafford, Federal Unsubsidized and Federal PLUS loans, Federal SEOG, and Federal Perkins applications utilizing all required Federal and Concorde Career College forms

Check NSLDS for status of prospective student loans

Conduct entrance interviews and testing and exit interviews and testing as required by Title IV regulation and Concorde Career College

Complete re-entry and subsequent packaging accurately

Prepares withdraw packets for the Home Office Refund team when students withdraw

Know and comply with all applicable Concorde policies/procedures per the College policy and procedure manual

Know and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

Perform other duties related to student financial aid packaging efforts as assigned

Other duties as assigned

What You'll Bring

Associate degree preferred

Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed.

3 years Financial Aid Advisor Experience

3 years Title IV administration and mastery of FAA skill sets

Familiar with VA policy and procedures

Must be computer literate with entry level knowledge of Excel and Word

Knowledge and ability to run CampusVue operating system preferred

Must be detail oriented and be a quick learner of complex processes

Able and willing to: Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.