Lead ServiceNow Developer
Intercontinental Exchange
Atlanta, GA · Posted November 4, 2026
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About the job
Intercontinental Exchange, Inc. (ICE) offers the opportunity to work with advanced technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will multitask in a dynamic, team-based environment and show strong problem-solving, sound decision-making, and a high standard of professionalism.
This role is part of a team of software developers who build and maintain global corporate tools that support teams across the organization. The lead developer is a senior member of the team who sets direction for tools and development and mentors other team members.
Responsibilities
Build, maintain, and support applications on global software platforms (ServiceNow) and other corporate systems, tools, and scripts
Work with internal groups to translate business and functional requirements into technical solutions that automate existing processes and deliver new applications
Communicate with internal customers in non-technical terms, confirm requirements, and propose solutions
Manage projects from requirements gathering through development, QA, user acceptance testing, and production deployment, following ICE software development lifecycle guidelines and change management processes
Design new solutions with limited direction, and set challenging but achievable goals for functionality, scalability, performance, quality, and simplicity
Evaluate emerging technologies and recommend improvements that reduce cost and time to market
Take part in meetings and organize work or training sessions for new software introduced into the ICE technology environment
Document changes and author documentation on software development standards and practices
Mentor junior members of the team
Strengthens the team through knowledge sharing and by applying best practices in daily work
Takes initiative to keep learning, and stays current with technology trends and developments
Builds an understanding of ICE's strategy and the business side of the tools the team supports
Knowledge and Experience
BS degree, preferably in Computer Science, Engineering, or a related discipline
5+ years of experience developing software and managing large software projects in ServiceNow
Deep knowledge of JavaScript, web design, server-side programming, data structures, HTML, CSS, and Ajax methodology
Experience with web services and web APIs: SOAP, REST, XML, JSON
Familiarity with web application architecture (HTTP, client/server, HTML, JavaScript)
Experience with SQL and database technologies (SQL Server, MySQL, Oracle)
Data analysis skills and competence in MS Word and Excel
Strong written and verbal communication skills
Ability to multitask and work independently on multiple projects
Minimal travel: 2-3 weeks per year
Desirable
Experience with Python or NodeJS
Familiarity with PowerShell, Linux, Bash, and SSH
Financial industry expertise
MS degree, preferably in Computer Science, Engineering, or a related discipline
#LI-MA1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.