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Lead ServiceNow Developer

Intercontinental Exchange

Atlanta, GA · Posted November 4, 2026

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Skills this job asks for

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  • Excel
  • Python
  • SQL
  • Change management
  • Linux

About the job

Intercontinental Exchange, Inc. (ICE) offers the opportunity to work with advanced technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will multitask in a dynamic, team-based environment and show strong problem-solving, sound decision-making, and a high standard of professionalism.

This role is part of a team of software developers who build and maintain global corporate tools that support teams across the organization. The lead developer is a senior member of the team who sets direction for tools and development and mentors other team members.

Responsibilities

Build, maintain, and support applications on global software platforms (ServiceNow) and other corporate systems, tools, and scripts

Work with internal groups to translate business and functional requirements into technical solutions that automate existing processes and deliver new applications

Communicate with internal customers in non-technical terms, confirm requirements, and propose solutions

Manage projects from requirements gathering through development, QA, user acceptance testing, and production deployment, following ICE software development lifecycle guidelines and change management processes

Design new solutions with limited direction, and set challenging but achievable goals for functionality, scalability, performance, quality, and simplicity

Evaluate emerging technologies and recommend improvements that reduce cost and time to market

Take part in meetings and organize work or training sessions for new software introduced into the ICE technology environment

Document changes and author documentation on software development standards and practices

Mentor junior members of the team

Strengthens the team through knowledge sharing and by applying best practices in daily work

Takes initiative to keep learning, and stays current with technology trends and developments

Builds an understanding of ICE's strategy and the business side of the tools the team supports

Knowledge and Experience

BS degree, preferably in Computer Science, Engineering, or a related discipline

5+ years of experience developing software and managing large software projects in ServiceNow

Deep knowledge of JavaScript, web design, server-side programming, data structures, HTML, CSS, and Ajax methodology

Experience with web services and web APIs: SOAP, REST, XML, JSON

Familiarity with web application architecture (HTTP, client/server, HTML, JavaScript)

Experience with SQL and database technologies (SQL Server, MySQL, Oracle)

Data analysis skills and competence in MS Word and Excel

Strong written and verbal communication skills

Ability to multitask and work independently on multiple projects

Minimal travel: 2-3 weeks per year

Desirable

Experience with Python or NodeJS

Familiarity with PowerShell, Linux, Bash, and SSH

Financial industry expertise

MS degree, preferably in Computer Science, Engineering, or a related discipline

#LI-MA1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.