Demand Manager

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit  www.eastman.com .

Description

The CASE Demand Manager interfaces with Sellers globally as well as Marketing, Product, Supply Chain and Finance roles to drive an efficient and effective operation of the monthly planning and forecasting process.

Responsibilities

Using OMP forecasting tools, create an unconstrained consensus delivery-based demand plan using inputs (statistical, sales, customer, marketing, product, etc.)

Optimize statistical forecast for relevant products

Build relationships and work with appropriate stakeholders (e.g., Sales, Product Management, Marketing, Finance) to gain qualitative and quantitative information affecting demand forecasts

Use Power BI to visualize and analyze data and to expedite business decisions

Document assumptions and risks to the demand plan (with probability assessment) and highlight key changes from prior plans

Facilitate and lead monthly IBP Demand Review

Measure, create visibility and continuously improve forecast performance metrics (WMAPE, Bias, Baseline Forecast Improvement)

Coordinate with Supply Managers and Financial Managers to build optimally balanced supply and demand plans which drive variable margin growth while achieving customer service targets at lowest cost to serve

Identify options and manage forecast reapportionment in instances where demand is constrained by supply.

Be strategically focused on the long-term, but make relevant updates in the tactical horizon to the demand plan, based on demand-sensing techniques and data (e.g., abnormal demand, order patterns, supply disruptions)

Lead the discussion regarding short term demand variance

Perform “What-If?” scenarios based on price, market share, and competitive data

Ensure data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations and assisting in developing corrections to prevent reoccurrences

Qualifications

Bachelor’s degree from an accredited college or university is required - (Data Science, Supply Chain, Finance or Engineering all preferred)

Master’s degree will be considered - (MBA or Statistics preferred)

Experience working with forecast systems - (OMP most preferred, SAP, Logility, JDA, and others acceptable)

Required Competencies:

Demand forecasting – short-term sensing techniques and creating long-range demand plans

Understanding of applied statistics and typical forecasting methods plus associated parameters

Forecast performance management

Scenario planning and analysis

Data acumen and analysis techniques

Effective and compelling written and verbal communication

Strong technology skills – forecasting systems, Microsoft suite, Power BI tools, and AI

Business acumen (financial, chemicals market, customer/sales process, marketing, strategy)

Personal Traits:

Adaptability to changing customer and business needs

Comfortable with not having all answers, with the lack of perfect information, and taking risks

Strong customer orientation

Enjoys heads down analysis paired with working within teams and leading meetings

Monitors progress of performance and changes approach accordingly

Learns quickly and is open-minded when facing new situations, processes or system functionality

Offers ideas or opinions without fear of criticism or professional risk

Note:

Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

Benefits

Your total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.

Compensation & Incentives • Base pay plus performance-based incentive opportunities that let you share in our success.

Health & Wellness • Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future. • A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life. • Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.

Retirement & Financial Strategies • 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.

Time Away • Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.

Growth & Development • Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.

At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you’re proud of.

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a powerfully engaged workplace, where everyone can contribute to their fullest potential each day.