Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide.

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.

The Vaccine Sales Support Manager is an integral part of our Customer Service team based out of our US - Omaha, NE - Nutritionals, US - Quincy, IL - Office (MNNS) site.

Position Details

We are seeking applicants for a Vaccine Sales Support Manager. This position is an integral part of our Commercial customer interfacing roles.

Specific responsibilities include but are not limited to:

Key Responsibilities

Order Processing and Fulfillment

Accurately process and manage order submissions and special requests

Submit subsequent serial production orders

Schedule recurring shipping orders

Support the non-adjacent address approval process

Customer Communication and Relationships

Build trusting relationships with customers to ensure Phibro is the preferred partner for health and nutrition expertise

Answer clarifying questions from vaccine customers about purchase orders

Communicate with customers and track product releases

Keep Account Managers informed of customer activity

Technical Support and Continuous Improvement

Work with Tech Services Veterinarians to create, track and complete isolate extension paperwork

Support the diagnostic lab by sending case reports and obtaining missing information on submissions

Drive continuous improvement in service, quality and efficiency

Behaviors

See What Needs to Get Done

Identifies opportunities to contribute to Phibro’s goals

Gets It Done

Demonstrates clear motivation and focus on achieving measurable and tangible results. Consistently completes tasks and projects on time.

Gets It Done the Right Way

Works with a high level of integrity always

Requirements and Qualifications

Education and Experience

Bachelor’s degree or related experience preferred

Minimum of 3 years of customer service or sales experience

Experience with Microsoft Office applications

Skills, Competencies and Travel

Strong communication and organizational skills

Ability to multitask and manage time effectively

Ability to assess and understand people

Exceptional attention to detail (a must)

Willingness to travel on occasion (about once a quarter)

To learn more about Phibro Animal Health's competitive benefits package, please click here: Phibro Benefits

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Animal Health & Mineral Nutrition Division: Animal Health & Nutrition Department: Customer Service Location: US - Omaha, NE - Nutritionals, US - Quincy, IL - Office (MNNS) Work Schedule: Monday - Friday (Standard Work hours)